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https://en.wikipedia.org/wiki/Electronic_performance_support_systems
An electronic performance support system (EPSS) is any computer software program or component that improves user performance.. EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance. They can empower employees to perform tasks with a minimum amount of external intervention or training.By using this type of system an employee ...
https://elearningindustry.com/performance-support-more-than-just-training
May 31, 2014 · Performance Support Is Actually More Than Just Training. Imagine going for training on how to use a piece of new machinery that your company has decided to invest in. 2 months later, the first shipment comes in.
https://www.techopedia.com/definition/19113/electronic-performance-support-system-epss
Electronic Performance Support System: An electronic performance support system (EPSS) is a special kind of software program for the training of individuals. It helps the user of the program to complete a certain task in a guided manner. This system is widely used in many places due to its potential to increase the productivity of the ...
http://theelearningcoach.com/elearning2-0/get-started-with-performance-support/
Yet I must take exception to your definition of performance support. i.e. ‘sometimes referred to as a job aid”. ... I started with finding out the utility of a performance support system and then finally learned how to go about creating it. ... performance support system. It gives these in a table from a blog post by Connie Malamed called ...
https://msu.edu/~sleightd/epssyn.html
An electronic performance support system displays some or most of the following characteristics. Computer-based. EPSSs are computer-based, which is what the "electronic" in their name indicates. There have been older attempts at performance support systems, such as a series of manuals, job aids, and other paper material.
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