Find all needed information about Polycom Global Support. Below you can see links where you can find everything you want to know about Polycom Global Support.
https://www.polycom.com/products-services/services/customer-care-services/support-services.html
When you invest in Polycom support services, you are protecting your collaboration investment with ongoing software upgrades and expert global support. As a result, you maximize the return on your investment with improved uptime and usage.
Polycom is the leader in video, voice, and content solutions. Learn how our technology can help your organization unleash the power of team collaboration.
https://latinamerica.polycom.com/worldwide-collaboration-services/customer-support.html
Polycom offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers or with our partners to jointly deliver services, Polycom Services portfolio allows for an end-to-end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions.
https://supportdocs.polycom.com/PolycomService/support/global/pw_item_show_doc/hdx_installSW.pdf?source=cdlink&lid=hdx_installSW.pdf
• Polycom Global Management System version 7.1.10 or later ... 2 Go to support.polycom.com. 3 Select Documents and Downloads > Telepresence and Video. 4 Select your product. 5 Download the appropriate software release. Installing Software and Options for Polycom …
https://supportdocs.polycom.com/PolycomService/support/global/rss/rss_feed.xml
RealPresence Trio 8800 systems using Polycom UC Software 5.4.2AA enter a reboot loop when connected to Cisco switches that support IEEE 802.3af power over Ethernet (PoE) and have Cisco Discovery Protocol (CDP) enabled and Link Layer Discovery Protocol (LLDP) disabled.
https://community.polycom.com/t5/Skype-for-Business/VVX411-Skype-for-Business-login-not-working-after-Firmware/td-p/102553
I am unsure what region you called or who the tech was but End Users do not get support from Polycom so maybe this was the issue. In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you. End Customers are unable to open a ticket directly with Polycom support.
https://www.polycom.com.au/
Polycom is the leader in HD video conferencing, voice conferencing & telepresence enabling open, standards-based video collaboration to over 415,000 customers globally
https://www.polycom.com/products-services/services/customer-care-services/support-services.html
When you invest in Polycom support services, you are protecting your collaboration investment with ongoing software upgrades and expert global support. As a result, you maximize the return on your investment with improved uptime and usage.
https://support.polycom.com/PolycomService/servicerequest/myGlobalCompanyServiceRequestsIndex.htm
WELCOME TO YOUR POLYCOM SUPPORT PORTAL: THINGS YOU SHOULD KNOW How to get support for Plantronics products including Headsets How to get support for OBi products Where to find information on Voice products What model or type of phone do I have? Where to find the product serial number for Polycom products How to set up an IP Network for Video Conferencing More
https://support.polycom.com/content/support/service-policies/portal-help.html
The Power of Support.Polycom.com! In our efforts to make it easy to do business with Polycom, Polycom Global Services have significantly invested and enhanced the support.polycom.com features. These new features are designed to be easy to use, save time and allow our Partners and Customers to perform all support activities online.
https://support.polycom.com/content/dam/polycom-support/global/documentation/support.polycom.com-reference-guide.pdf
©Polycom, Inc. All rights reserved. Welcome to Your Polycom Support Portal Your Entry Point to Online Support Overview November 2015
https://www.polycom.com/collaboration-services/consulting-services.html
The opportunity to leverage senior Polycom Global Services staff to provide expertise on the topics you choose. By utilizing our consultants to support your in-house resources, you can reduce risk, accelerate the time your solution is operational, and embolden your future collaboration strategy.
https://www.polycom.com/partners.html
Polycom value-added distributors provide enhanced services and support. Polycom Authorized Distributors help partners order Polycom products and provide technical support, extensive training, demonstration assistance, financing, professional services, marketing tools and other high value, differentiated services to accelerate business growth.
Polycom is the leader in video, voice, and content solutions. Learn how our technology can help your organization unleash the power of team collaboration.
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