Find all needed information about Polycom Support Levels. Below you can see links where you can find everything you want to know about Polycom Support Levels.
https://support.polycom.com/PolycomService/home/home.htm
WELCOME TO YOUR POLYCOM SUPPORT PORTAL: THINGS YOU SHOULD KNOW How to get support for Plantronics products including Headsets How to get support for OBi products Where to find information on Voice products What model or type of phone do I have? Where to find the product serial number for Polycom products How to set up an IP Network for Video Conferencing More
https://www.polycom.com/products-services/services/customer-care-services/support-services/premier-and-premier-software-only.html
Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.
https://www.polycom.com/products-services/services/customer-care-services/support-services.html
Polycom Maintenance Services connect you to technical expertise right when you need it. To manage your installation successfully, consider augmenting your in-house talent with the technical support of Polycom and our Certified Service Partners. We offer you a range of service levels.
https://www.polycom.com/products-services/services/customer-care-services/support-services/hardware-and-software-only-support.html
Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage. Hardware And Software Only Support
https://support.polycom.com/content/dam/polycom-support/products/voice/voip-adapters/user/en/poly-obi-3-5-series-ata-ag.pdf
For Polycom UC Software releases and documentation, see Polycom Voice Support. For user guides for Polycom voice products, refer to the product support page for your phone at Polycom Voice Support. For help or technical support for your phones, you can search for Polycom documentation at the Polycom Unified Communications (UC) Software Resource ...
https://www.polycom.com/products-services/services/customer-care-services/support-services/advantage-service.html
For large or growing organizations, Polycom® AdvancedAccess Support is the first step to accessing the advanced service capabilities we and our partners offer. Those advanced services include 24x7 support and priority routing to the AdvancedAccess Team through our technical call center. During business hours, an Assigned Service Engineer (ASE) will apply knowledge about your Polycom …
https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-change-Logging-Levels-or-use-Syslog/td-p/4741
Oct 17, 2011 · Polycom Trio phones can log to a USB stick following these instructions => here <= Warning: Logging parameter changes can impair system operation. Do not change any logging parameters without prior consultation with your Polycom Reseller or Polycom Technical Support. The <level/> Parameters control the logging detail level for individual ...
https://www.polycom.com/products-services/services/services-terms-and-conditions.html
Polycom service program terms and conditions for end user customers. Plantronics + Polycom. ... Poly Terms & Conditions for Services. ... and which is limited to those updates that Poly generally provides to its support Services customers at no charge.
https://support.polycom.com/content/support/north-america/usa/en/support/voice/soundpoint-ip/soundpoint-ip330-320.html
The SoundPoint IP 320/330 is being discontinued and will no longer be available for purchase after 12/31/2009. Support for the product will be available until 12/31/2014. View End of Life Policy. PLEASE NOTE: Combined download should be used where phones may be running pre-4.0 BootROM.
https://support.polycom.com/content/support/contact-us.html
Technical Support and Repair Services Online. If you work directly with Polycom, log into the Support Website to open an Online Service Request. You must first register your Polycom product online before the serial number is available against a Service Request.
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