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http://web.mit.edu/her/MIT05/docs/post-implement_advice.ppt
Arial Tahoma Times New Roman Wingdings Shimmer Microsoft Visio Drawing Post-Implementation Organization & Support Session Objectives Session Topics Why Support is an Issue> Institutional Culture Why Support is an Issue> Go-Live Psychology Why Support is …
https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Post Implementation Support is a lot broader than organizations generally realize and contain gaps that most are unaware of. Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation”
https://www.rpesolutions.com/post-implementation-support/
Post-implementation support is what happens when the switch is turned on. It is often the most underestimated task of the implementation project. Appropriate levels of resources, rapid response times and coordination of efforts are key success factors. As part of the implementation plan, RPE can assist with the creation of a support plan. RPE ...
https://www.projectmanagement.com/blog-post/19646/A-checklist-to-setup-a-post-production-support-team
A checklist to setup a post-production support team From the The Project Management Corner Blog ... Once the implementation was completed and the application went live, the production support team needed to be ready to take over the support activities. ... The whole team is focused on the deployment and go-live activities that the post ...
https://www.nyu.edu/content/dam/nyu/prgmServices/documents/17_PSO_Support_Model.doc
This Post Implementation Support Model for [Insert Project Name] describes the overall strategy and structure for managing and supporting end users’ questions and issues. This document provides: Support objectives. Services level commitment. Staffing model. Technology and space requirements.
https://kids.delaware.gov/rfp/f2/4.17.0_PostImplementationSupport.pdf
4.17 Post Implementation Support 4.17 Post Implementation Support RFP reference: 6.17 Post Implementation Support, Page 59 Deloitte understands the importance of support beyond the Delaware FACTS II implementation to address problems or issues that arise and confirm a smooth transition. We bring lessons learned from
https://www.erpandmore.com/2016/03/20/erp-post-implementation-activities/
Mar 20, 2016 · A s you consider your ERP post-implementation activities, remember that almost everyone focuses on the go-live event and at that time considers the implementation complete. However, the real return on investment from the ERP comes from the post-implementation activities that occur within the first year. It is a sad fact that most ERP teams disband after the go-live.
https://answers.sap.com/questions/5341073/post-implementation-support.html
Usually this post implimentation support involves of monitoring the implimented business scenario in prod server and issues raised in the earlier days after implimentation. let me throw some points on post implementation support. What? A Post-Implementation Review (PIR) is an assessment and review of the completed working solution.2/5
https://www.theshelbygroup.com/post-implementation-support-part-2-silence-bliss/
This blog, part two of a three-part series on Post Implementation Support, will focus on the Hypercare period of Post Implementation Support and how to manage certain risks – namely, expecting the unexpected.. To provide a common definition, Hypercare is the period of time immediately following a system Go Live where an elevated level of support is available to ensure the seamless adoption ...
https://www.accenture.com/us-en/~/media/accenture/conversion-assets/dotcom/documents/global/pdf/technology_5/accenture-16-acn-own-erp-production-support-model-credential.pdf
Accenture’s own ERP production support model. 1 Business challenge ... • Reduces the post-implementation stabilization period, leading to faster ... ERP Support Model. About Accenture Accenture is a global management consulting, technology services …
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