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PrairieFyre Partners. If you were a PrairieFyre Contact Center for Microsoft Lync Partner, you are now a Mitel Partner. To access information formerly on PrairieFyre's Partner Portal — like Technical Publications, Software Downloads, and the Knowledge Base — you will need to register for Mitel's Partner Community, Mitel OnLine.
https://www.mitel.com/support/mitel-technical-support
Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.
http://www.prairiefyre.com/kb/KnowledgebaseArticle50027.aspx
Solution is to apply the license files (If you don't have a backup; then contact PrairieFyre Technical Support). You may need to restart the PrairieFyre Enterprise server service (Start > Run > Services.msc; Right click PF .Net Enterprise Server & Select Restart). More information.
http://micc.mitel.com/kb/Attachment276.aspx
Migrating Contact Center Solutions Servers 2013 2 Further Information for technical support contact details. Creating a Mirrored Server The first step in server migration is ensuring that the current state of production environment is reflected within the migrated server environment. The strategies listed below apply in all migration types.
http://micc.mitel.com/kb/KnowledgebaseArticle51114.aspx
Mitel System Check fails on Validating license compatibility during 5.8 CCM install. Article ID: 51114 - Last Review: February 2, 2011 PROBLEM. The Mitel pre-installation System Check fails on Validating license compatibility during the 5.8 CCM install. ... North American customers can contact prairieFyre Software technical support at 613-599 ...
http://micc.mitel.com/kb/TagRss.aspx?Keywords=support&SearchWithin=2
The following chart outlines supported Citrix products and the corresponding supported versions and prairieFyre releases. Please contact prairieFyre Customer Support for further information. ... Technical support is provided for the two most recent releases of Contact Center Solutions, IVR Routing, and Call Accounting software: N.X-1.
http://chatnow.mitel.com/CCMWa/chat/2d232acd-1b4b-4589-af76-814593564be1
Chat Now ... Lobby ... ...
https://www.mitel.com/products/applications/contact-center/micloud-flex-contact-center
Break down the silos Traditional siloed contact centers are costly to manage and complex to integrate. With MiCloud Flex Contact Center, you can manage all of your customer interactions with a virtual workforce while taking advantage of the latest industry features—bringing your entire business closer to the customer. Tackle the resource issue By running contact center software from the ...
http://micc.mitel.com/kb/KnowledgebaseArticle50051.aspx
Article ID: 50051 - Last Review: October 28, 2010 PROBLEM. You cannot view reports in the CCMWeb. SYMPTOMS. When attempting to view a report in the CCMWeb Report ...
https://www.linkedin.com/company/prairiefyre-software-inc.
About us. prairieFyre Software Inc. is a Microsoft® Gold Certified Partner developing .NET-based telecommunications products including contact center, call accounting, and customer relationship ...Founded: 1998
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