Primus Esupport

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Primus Knowledge Solutions Announces Upcoming Release of ...

    https://www.businesswire.com/news/home/20030612005109/en/Primus-Knowledge-Solutions-Announces-Upcoming-Release-Primus
    Jun 12, 2003 · Primus, Primus Knowledge Solutions, Primus Answer Engine, Primus eServer, Primus eSupport and Primus eServer iView are registered trademarks or …

ESupport Article about eSupport by The Free Dictionary

    https://encyclopedia2.thefreedictionary.com/eSupport
    eSupport (Electronic SUPPORT) A website that provides technical support for a product.It is the source of drivers and updates as well as a knowledge base of problem solving tips and frequently asked questions (FAQs). No matter how well organized the eSupport site, it is generally no substitution for a competent tech support person on the phone.

Primus Announces Date for 2003 Second Quarter Conference ...

    http://www.businesswire.com/news/home/20030811005799/en/Primus-Announces-Date-2003-Quarter-Conference-Call
    Aug 12, 2003 · Primus, Primus Knowledge Solutions, Primus Answer Engine, Primus eServer, Primus eSupport and Primus eServer iView are registered trademarks or …

Primus to Acquire AnswerLogic - Enterprise Apps Today

    http://www.enterpriseappstoday.com/call-centers/article.php/769891/Primus-to-Acquire-AnswerLogic.htm
    Primus eSupport is self-service problem resolution software designed to provide quick access to relevant solutions and easy escalation, while capturing customer query and problem descriptions for …

Primus: Bringing Value and Knowledge to CRM Systems and ...

    http://mthink.com/legacy/www.crmproject.com/content/pdf/CRM2_sp_primus.pdf
    Primus eSupport Primus® eSupport improves your customer support offering and increases your business efficiency by providing your customers with direct access to technical support solutions via the web. With Primus eSupport, your customers can search solutions published from your customer support knowledge base to find

PRIMUS KNOWLEDGE SOLUTIONS INC - Annual Report (10-K) …

    http://sec.edgar-online.com/primus-knowledge-solutions-inc/10-k-annual-report/2001/03/26/section3.aspx
    Primus eSupport Primus(R) eSupport is industry-leading software for customer self-service. Primus eSupport enables customer service and support organizations to publish knowledge--real solutions to real problems--for direct customer access via the web, 24 hours a day, seven days a week.

Primus Knowledge Solutions Announces Partnership with ...

    https://www.thefreelibrary.com/Primus+Knowledge+Solutions+Announces+Partnership+with+Meritide%2c+Inc.-a0102752007
    Jun 04, 2003 · Business & Technology Writers SEATTLE--(BUSINESS WIRE)--June 4, 2003 Primus Knowledge Solutions (Nasdaq:PKSI) today announced a partnership with Meritide, Inc., a software integration consulting firm, to provide service and support to joint customers as they implement Primus and integrate to Remedy, Peregrine, and other software environments.



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