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https://www.softwareadvice.com/resources/what-is-proactive-support/
Jun 27, 2016 · Proactive customer support is a support strategy in which a company anticipates customer issues. It can either remedy them in advance or design service resources such that, when the question does arise, the customer is presented with the answer without needing to contact the company.
https://proactive-software.com/en/support-desk/
The ProActive Support desk is available from monday to friday between 8 a.m and 5 p.m. Phone number: 0900 - 776 22 84 or (+31)23 542 2299 from a foreign country. You can also send a mail to: [email protected].
https://proactive-software.com/en/
A Spend Cloud in which you can manage your organisation’s entire expenditure. Complicated actions are simplified in such a way that it gives you the space to focus on the most important issues.
http://asg-us.com/index.php/proactive-support/
Proactive Support is not simply system monitoring, and support. It is designed to prevent most system hardware and software issues before they become support issues through a specialized and proprietary toolset of continuous system audits and reporting.
https://www.cisco.com/c/en/us/services/technical/software-support.html
Fast-track the full benefits of your Cisco software solution with Software Support. Our experts help you rapidly adopt new technologies to accelerate your business goals. We team with you to plan your success metrics, provide proactive support, and reduce risks to your business.
https://www.hpe.com/us/en/services/proactive-care-services.html
Proactive Care Services offer enhanced proactive IT support that allows you to maintain your infrastructure in an agile, healthy and reliable manner.
https://www.starwindsoftware.com/starwind-pro-active-support
StarWind ProActive Premium Support Timely fixing of issues that may arise in an IT infrastructure is of critical importance for business continuity and delivery of services. However, on-site IT teams can’t always notice emerging threats
https://www-01.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/2/897/ENUS219-242/index.html
Nov 12, 2019 · Proactive Support for Power Systems is an optional add-on to the base software (SWMA or Support Line) or hardware (warranty or HWMA) for Power Systems servers that gives you a service solution for complex, versatile, and powerful IT products.
https://www.microsoft.com/en-us/industry/services/support
Proactive services Select from a wide range of short-term support services aligned to your IT lifecycle and existing standards. Available for enterprise and partner organizations, these proactive services target specific needs related to the development and management of …
https://prooncall.com/reactive-vs-proactive-support/
Oct 27, 2016 · Proactive, on the other hand, is ahead of the game. This type of support consists of a software that scans your system/server/network 24/7/365 and warns of any potential danger. There are many benefits to this approach that reactive IT support doesn’t exhibit. How Proactive Support Solves Reactive Downsides
https://www.gartner.com/en/information-technology/glossary/software-support-services
Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting capabilities may be delivered via telephone and online communication media or without human assistance through automated means that reside on the customer’s device or are available on the Web.
https://www.livechatinc.com/blog/proactive-customer-service/
Proactive customer service is an approach to customer support in which businesses make the first move to help customers. These businesses go out of their way to first find potential problems and then resolve them before customers need to ask for help.
For nearly 30 years, ASG has been in the business of supplying people with the technology and support they need to grow and exceed the demands of their customers. “In 1995, I selected Advanced Systems Group as our systems support and SouthWare as our program. That was …
https://h20195.www2.hpe.com/V2/getpdf.aspx/4AA3-8855ENW.pdf
HPE Proactive Care uses Remote Support Technology to enable faster delivery of services by collecting technical configuration and fault data. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.
https://remote.sbsproactive.com/
SUPPORT PORTAL English (US) Representatives
https://softwaresupport.softwaregrp.com/
Proactive laptop and desktop data protection to automatically lock out threats. ... ZENworks Configuration Management . Provides automated endpoint management, software distribution, support, and more. ZENworks Desktop Containers . Package, test, and deploy containerized Windows apps quickly and easily. ZENworks Service Desk .
https://www.ibm.com/services/technology-support
IBM provides proactive and reactive, on-site and remote IT support for over 30,000 IT devices across all manufacturers. This includes IBM, Cisco, Dell/EMC, Fujitsu, HPE, Lenovo, and Sun/Oracle. This includes IBM, Cisco, Dell/EMC, Fujitsu, HPE, Lenovo, and Sun/Oracle.
https://h20195.www2.hpe.com/V2/GetPDF.aspx/4AA5-3259ENW.pdf
Support Services HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks.
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