Problem Solving In A Computer Support Environment

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An environment to support problem solving - ScienceDirect

    https://www.sciencedirect.com/science/article/pii/0167923687901771
    An Environment to Support Problem Solving 225 P.W.G. BOTS and H.G. SOL Delft University of Technology, 2628 BL Delft, The Netherlands An environment to support problem solving provides means for the recognition, specification and analysis of problem situa- tions, and integrates these with automated tools for the realiza- tion of systems that will aid in finding and implementing solutions.Cited by: 103

10 Steps to Effective Problem Solving for Call Center ...

    https://www.talkdesk.com/blog/10-steps-to-effective-problem-solving-for-call-center-agents/
    Jul 14, 2014 · Problem solving may seem like a pretty straight-forward process at first glance. However, in order to be skilled at problem solving, call center agents must receive proper training and be allowed a certain degree of autonomy; as more autonomous agents are often more capable of effectively resolving customers’ issues by being flexible ...

Computer-Based Problem Solving Process

    https://www.worldscientific.com/worldscibooks/10.1142/9534
    May 01, 2015 · Computer-Based Problem Solving Process is a work intended to offer a systematic treatment to the theory and practice of designing, implementing, and using software tools during the problem solving process. This method is obtained by enabling computer systems to be more Intuitive with human logic rather than machine logic.

Problem Solving Skills: Definition, Steps, and Examples

    https://www.thebalancecareers.com/problem-solving-skills-with-examples-2063764
    Problem solving skills that employers look for in candidates for employment, steps in the process, examples of each skill, and how to show you have them. ... A computer specialist might be looking for a way to speed up a slow program. Problem-Solving Steps and Skills .



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