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http://acqnotes.com/acqnote/careerfields/12-step-product-support-process-model
Identify Product Support Providers: The identification and selection of the best value mix and blend of sources of support from both government and industry to perform the product support functions, based on capabilities, capacities, best value, and the qualitative efficiency and effectiveness of support, through the application of Product Support BCA value analysis as well as PSI discretionary decisions for lower tiered suppliers of support.
https://www.dau.edu/guidebooks/Shared%20Documents%20HTML/Product%20Support%20Strategy%20Development%20Tool.aspx
The Product Support Decision Matrix shows the continuum between component and system centric strategies and partnerships using predominately commercial or industry capabilities to government or organic capabilities. A hybrid product support strategy may evolve over time to become a full PBL product support strategy as more components and IPS elements fall under the responsibility of the PBL product support integrator.
https://armypubs.army.mil/epubs/DR_pubs/DR_a/pdf/web/ARN7460_R700_127_FINAL.pdf
Mar 05, 2018 · Capability developers • 1 ... Product support management integrated product team • 4 – 7, page . 15. Army integrated product support executive committee • 4 – 8, page . 15 Section III. Integrated Product Support Management of Joint Programs, page . 16. AR 700–127 • 22 October 2018:
https://www.dau.edu/guidebooks/Shared%20Documents/Chapter%204%20Life%20Cycle%20Sustainment.pdf
A product support package consists of the combination of product support elements needed to achieve the sustainment requirements and the set of arrangements that programs establish with organic and commercial sustainment providers. The backbone of the product support package is the Integrated Product Support (IPS) Elements.
https://hbr.org/1983/11/good-product-support-is-smart-marketing
Product support encompasses everything that can help maximize the customer’s after-sales satisfaction—parts, service, and warranty plus operator training, maintenance training, parts delivery,...
https://www.sae.org/events/dod/presentations/2010/B5ColJordanChroman.pdf
• Periodically review product support arrangements between PSIs and PSPs for consistency with the overall product support strategy • Prior to changing the product support strategy or every five years, revalidate the BCA / product support strategy 3 . ... Capability Adopters (Prod)
http://www.acqnotes.com/Attachments/Integrated%20Product%20Support%20Guidebook%20Dec%202011.pdf
Product Support is defined by the DAG as “the application of the package of integrated logistics elements and support functions necessary to sustain the readiness and operational capability of the system. While it varies by organization typically, the product support package (PSP) includes the logistics elements...”;
https://quizlet.com/246209897/log-100-life-cycle-logistics-fundamentals-module-2-flash-cards/
-Product Support Boundaries are drafted by the Warfighter and Program Managers during the maintenance plan process.-Product Support Boundaries are designed to ensure individual weapon system support strategies fit within the Department of Defense overall support structure for joint force and coalition operations.
https://www.insigniaproducts.com/support
If you purchased your Insignia product as new from one of the authorized retailers below, it comes with one of our standard warranties. First, use the site search capability at the top of the page to find your specific model, then navigate to the Support tab of the Product Detail page to review the warranty specific to your product.
http://www.selexgalileo.com/capabilities/product-support.html
SELEX Galileo Inc. is committed to providing our customers with life cycle product support services. We deliver repairs of avionics and laser products including engineering support, depot level maintenance repair, systems integration, laser firing testing, and environmental stress screening capabilities.
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