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https://en.wikipedia.org/wiki/Production_Support
The importance of production support. In order to understand the importance of production support, one needs to take a few factors into account. Studies have found that the maintenance cost of software is more than 90% of the total cost. [citation needed]
https://www.projectmanagement.com/discussion-topic/10891/Difference-between-Maintenance--Support-and-Enhancement-
Dec 10, 2018 · Whats the difference between Maintenance, Support and Enhancement s? We have been assigned a task where we will need to classify all initiatives as either of the three categories to help prioritize work and resource management.
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
http://www.spectraforce.com/project-outsourcing/maintenance-production-support.aspx
Maintenance and Production Support. Applications drive a company's core and supporting business processes; however, with constantly changing business environments, the challenges of maintaining and supporting complex applications are increasing.
https://www.extremeuncertainty.com/production-support-agile-scrum/
Production support or maintenance means maintaining a system once it has gone to production, i.e. it has been released to customers. This generally takes the form of fixing production incidents. Something goes wrong and you need to do a production change.
https://www.quora.com/What-is-the-difference-between-production-support-and-product-support
Production happens when the product GO_LIVE means before actually publishing it into the main environment. generally in production the product is deployed into the main server/space. their you give support for deployment issues, minor compatibilit...
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …
https://www.nutanix.com/support-services/product-support/product-support-programs
Nutanix’s product support programs* are designed to meet the needs of any size organization, from small and midsize businesses (SMB) that may have limited operations and constrained resources, to large enterprises that operate business and mission-critical 24×7 operations.
https://www.jensen-group.com/services/production-support.html
Production Support - with Jenassist Remote Access Service and Maintenance Contracts Remote Access Service with Jenassist The underlying principle is simple: The software operating the JENSEN equipment has built-in remote functionality that permits a whole range of services to be performed remotely on your equipment.
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