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https://answers.sap.com/questions/11226150/production-support-issues.html
Sep 22, 2014 · Anything from "SIA not starting" to "all webi reports not working" can be critical. Some less "globally" affecting issues could also be critical production issues IF as mentioned above it affects the core business. However, its not so easy to list out the entire set of issues, and is relative to each environment!! 😊 Regards, Sid
https://answers.sap.com/questions/1540144/
<Moderator Message: Please do not request information to be sent to your email. Additionally search the forum instead of encouraging other to do it for you and come back with specific issues.> Dear all, please forward me the typical production support issues and solutions if possible. Thanks in advance. Kumar <private email removed by moderator>
https://www.gotothings.com/sapgeneral/what-is-sap-production-support-ticket-resolving.htm
What is SAP Production Support - Ticket Resolving. 1. How the tickets in production support are resolved? ... Some sort of serious problems. Those Could not be solved by Service Desk. ... SAP Books :-SAP FI, CO, MM, PP, SD, PM, PS, QM, SM, HR, WF, BW, APO, Basis, ABAP/4, Certification, Books. Return to Index :-SAP Hints and Tips on ...
https://archive.sap.com/kmuuid2/b0c1d94f-b825-2c10-15ae-ccfc59acb291/Common%20Production%20Failures%20Encountered%20at%20BW%20Production%20Support.pdf
Common Production Failures Encountered at BW Production Support ... This Knowledge brief helps BW Consultants as Quick reference guide, in solving Complex production Issues, where in Time frame is less and we need to maintain SLA’s (Service Level agreements). ... Common Production Failures Encountered at BW Production Support SAP COMMUNITY ...
https://www.allinterview.com/showanswers/149884/some-real-time-issues-related-sap-sd-support-project-detail-like-problems-client.html
Tell me some real time issues related to SAP SD support project in detail like what are the problems client is facing & what are the actions have been taken by project pe
https://www.stechies.com/what-are-ticketsissues-in-sap-sd-who-handles-these-things-and-give-a-brief-description-of-the-same/
Who handles these things and give a brief description of the same?, SD (Sales and Distribution) Tutorial Handling tickets is called Issue Tracking system. The errors or bugs forwarded by the end user to the support team are prioritized under three seviority High, Medium and Low.
https://indelasap.blogspot.com/2009/04/sap-bi-production-support-issues.html
Apr 08, 2009 · Tickets are raised at the time of support project these may be any issues, problems.....etc. If the support person faces any issues then he will ask/request to operator to raise a ticket. Operator will raise a ticket and assign it to the respective person. Critical means it is most complicated issues ....depends how you measure this...hope it helps.
https://www.bayforce.com/2010/08/5-common-sap-performance-issues-and-solutions/
Aug 23, 2010 · Darin Fredenburg has over 10 years of SAP Basis experience and has participated in full lifecycle projects as well as provided production support to numerous clients throughout the US. Darin started out as an ABAP programmer and then transitioned into a Basis role giving him diverse technical experience allowing him to diagnose issues quickly and effectively.
https://www.allinterview.com/showanswers/111639/what-is-l2-and-l3-tickets-in-sla.html
what is L2 and L3 tickets in SLA..... ALLInterview.com. Categories ... L3, L4 suppor is the Level of Issues or tickets you will receive during the Production support They have different Severities and Priorities based on the Level of issue ( ticket) Again the Priority and severity depends on the SLA of the Client ... For more SAP SD (Sales ...
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