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https://en.wikipedia.org/wiki/Production_Support
A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams.
https://www.quora.com/What-is-production-support
Aug 15, 2016 · Production support is stream that is supporting the IT systems/applications/ softwares which are currently being used by the end users. This job has a main objective of ensuring the application or software is up and running as expected . Support p...
http://www.bowker.com/products/Production-Trends.html
Production Trends™ from Bowker® is a simple, intuitive set of dashboards that enables publishing professionals to see what types of books are the most popular, no matter the format.
http://www.it-checklists.com/template_operations_manual.html
This will support easy cross-system troubleshooting and documentation. The resulting Manual / Runbook is an important deliverable of the overall IT system for compliance with documentation-requirements for systems and processes required by internal QA-department or internal auditing department or external auditors or other organizations and laws
http://www.mercury-consulting-ltd.com/pdf/ophb_desc.html
This template supports the efficient creation of an Operations Manual (Operations Run Book) as required for compliance to auditing requirements, ... IT Operations Manual / IT Systems Handbook / Application Run Book ... This will support easy cross-system troubleshooting and documentation. The resulting ...
https://it.toolbox.com/blogs/fducros/building-your-companys-production-support-framework-092706
Production support is often overlooked, and even when it is given a closer look, the vision is often incomplete. More than once, have I heard "oh yes, production support? [�] We have a phone number people can call, when they have an issue". As well intentioned as this answer can be, it is merely glancing at the tip of the iceberg. There is much...
https://www.goodreads.com/shelf/show/film-production
Books shelved as film-production: Making Movies by Sidney Lumet, Story: Substance, Structure, Style, and the Principles of Screenwriting by Robert McKee,...
https://coderanch.com/t/562469/careers/production-support-good-choice-start
From experience running Production Support teams, the best Support folks come with good Development backgrounds and the converse isn't necessarily true (you won't become a great Developer by doing Prod Support, though you might be more conscientious about the code you write). Sure, there is something to be learned for Developers in Support.
https://books.google.com/
Search the world's most comprehensive index of full-text books. My library
https://www.jobhero.com/resume-samples/production-support-analyst/
Production Support Analysts provide assistance to end users while also identifying any issues in production. Responsibilities listed on sample resumes of Production Support Analysts include ensuring stability of business-critical application processes and associated application infrastructure, and acting as the first line of support for production and business applications.
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