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https://itservicemanagement-itil.com/knowledge-managment/
Dear Bob I have written to you earlier and you are THE Guru. Actually, I have a very curious scenario where a customer wants to know what sort of knowledge management processes can be put in place in a production support shop. He further to wishes to know about KM metrics relevant to the situation. …
https://www.sciencedirect.com/science/article/pii/S2212827112002478
The research showed that a multitude of different knowledge flows can occur during the implementation of Lean Production Systems and that a decentralized, role-specific approach can help to identify adequate methods of knowledge management.Cited by: 62
https://www.bmc.com/blogs/itil-knowledge-management/
The responsibility of knowledge management with respect to knowledge is to support the tools that allow users to spot trends, or determine that a threshold has been exceeded. Wisdom can be created by taking advantage of all the knowledge available, such as recognizing that a recent deterioration of service performance coincided with the adoption of a new procedure.
https://www.fdot.gov/designsupport/PM/Default.shtm
Production Support / Project Management. Project Management . Project Management is the application of knowledge, skills, tools and techniques to project activities to meet or exceed stakeholder needs and expectations for the project. The Project Management Section is responsible for coordinating with all offices under the Office of Design and ...
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