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https://en.wikipedia.org/wiki/Production_Support
Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...
https://www.quora.com/What-kind-of-responsibility-do-in-Production-Support-projects-and-please-eleborate-L1-L2-L3-support-responsibilities
Nov 25, 2017 · Production support as the name says is about Supporting the production environment of the company. This job needs a responsible person who can take responsibility of the production environment. Responsibility of a person working on Production supp...
https://www.quora.com/What-is-future-of-Application-Production-Support-guy-in-IT-industry
Nov 02, 2016 · Let me start my answer with an example of my friend. One of my friend was Nov 2015 switched his job from 6 lakh to 10 lakh in Bangalore. after working for 6 months in the company he didn't like the environment around so decided to look around agai...
https://www.thoughtworks.com/insights/blog/production-support-what-lies-beneath
In projects like ours, where the app is driven by interconnected data models coming from different parties, it is easy to make mistakes at different levels. It’s also not always possible to write data validations at every level of data entry. So it is likely to happen that your production issue will be a …
http://merchantstand.com/2013/06/classic-it-challenges-project-work-vs-production-support/
Jun 22, 2013 · Challenge #1 – Project Work vs Production Support The first challenge is how to concurrently allocate people for project work and production support work. Most IT shops are not blessed with a labor budget large enough to cover dedicated staff for each function. In general, production support will take precedence.
https://coderanch.com/t/562469/careers/production-support-good-choice-start
I agree with you Jeanne, production support would include bug fixes, enhancements, etc. This again will depend on the nature of production support. For some projects I have seen that production support people would monitor some routine tasks (eg:mainframe jobs). Check if there are any support tickets regarding any failed jobs.
https://www.extremeuncertainty.com/production-support-agile-scrum/
Production support or maintenance means maintaining a system once it has gone to production, i.e. it has been released to customers. This generally takes the form of fixing production incidents. Something goes wrong and you need to do a production change. We can divide these incidents into two camps:
https://www.c-sharpcorner.com/forums/difference-between-production-support-and-a-developer-what-is-the-best
May 10, 2012 · Difference between production support and a developer what is the best May 10 2012 1:06 AM Please tell me the difference i got the job for production support in mnc from a developer
https://www.jobhero.com/resume-samples/production-support-analyst/
Production Support Analysts provide assistance to end users while also identifying any issues in production. Responsibilities listed on sample resumes of Production Support Analysts include ensuring stability of business-critical application processes and associated application infrastructure, and acting as the first line of support for production and business applications.
https://www.infosys.com/digital/insights/Documents/application-maintenance-support.pdf
Production support and application maintenance – corrective maintenance, bug fixes, production support, and coordination with L1 team where required Support phase Infosys provides warranty / hyper care support, and steady state support once the application has stabilized. We provide all types of support levels i.e. L1, L2, L3, and L4
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