Professional Support Incidents

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Microsoft Professional Support (pay-per-incident): FAQ

    https://support.microsoft.com/en-us/help/4457997/microsoft-professional-support-pay-per-incident-faq
    Jun 25, 2019 · Professional support incidents can be supported 24 hours a day or during business hours until they’re resolved. If 24-hour support is selected, your company should have people available to work on the incident potentially 24 hours a day.

Professional Support (pay-per-incident) not available for ...

    https://support.microsoft.com/en-us/help/4490370/professional-support-pay-per-incident-not-available-for-aad-accounts
    Dec 04, 2019 · When the Online Assisted Support (OAS) workflow is used with an Azure Active Directory (AAD) Sign-in there is no option to purchase professional support incidents. The buy now Pay Per Incident (PPI) options are not displayed. You see the following text displayed

Technical Support for Microsoft Partners

    https://support.microsoft.com/en-us/help/4020188/technical-support-for-microsoft-partners
    Dec 12, 2019 · Partner on-Premise Product Support Incidents can be used for the 2 most recent product versions. For older product versions partners must purchase support incidents – see 4032154. 1.4 Sign-in required. You need to use a Microsoft account or AAD Sign-in eg Partner Center to use the Support for Business portal.

Microsoft support cases for ITpros now $499 - MSMVPs

    https://blogs.msmvps.com/bradley/2014/12/02/microsoft-support-cases-for-itpros-now-499/
    Dec 02, 2014 · Professional Support incidents focus on troubleshooting a specific problem, error message, or functionality that is not working as intended for Microsoft products. An incident is defined as a single support issue and the reasonable effort to resolve it.

What is Microsoft Professional Support? - Techyv.com

    https://www.techyv.com/article/what-is-microsoft-professional-support/
    In Microsoft Professional Support, the experts will assist the user in addressing the problems they encountered during the development process, deployment, and administration of the software or programs in business environments. The user can avail the Professional Support as a single or 5-pack PPI (Pay-Per-Incident).

Incident Support Services Overview and Ordering Guide

    http://download.microsoft.com/documents/hk/support/form_En_110927.pdf
    Professional Incident Support for IT Professionals Microsoft Professional Incident Support for IT Professionals provides the assistance that technical users in small- to medium-sized businesses need to deploy and maintain applications, solutions and networks based …

Microsoft Professional Support Price - US Cloud

    https://www.uscloud.com/microsoft-professional-support-price/
    Take the Next Step for Pro Support Pricing. US Cloud is the proven leader in providing reputable Microsoft support services to clients world-wide. We enable Microsoft Support customers to enjoy ultra-responsive support from US citizens, save on support costs and free up funds to drive innovation.

Do you know how to get Microsoft Technical Support? – Wot ...

    https://blogs.msdn.microsoft.com/paulfo/2010/02/23/do-you-know-how-to-get-microsoft-technical-support/
    Feb 23, 2010 · Professional Pay per Incident provides a fixed cost single assisted break-fix support during business hours. You can start a support incident by phone or by email. Support incidents can be purchased in packs of 5 with a 1 year lifetime from set up of contract. Business Critical After Hours Support.

Technical Support Benefit Microsoft Docs

    https://docs.microsoft.com/en-us/visualstudio/subscriptions/vs-tech-support
    A Support Professional will be assigned to your incident and will reach out to you to resolve your issue using the contact method you selected. Submit an incident by phone. If you would like to create a support incident over the phone, please locate the Customer Service phone number for your country. Please ensure you have your Contract ID and Access ID available when you call.

Incident Management for the Direct Support Professional

    https://www.kfamilysolutions.org/media/kfamilysolutions/client/AVS-NHS%20Online%20Training%20Modules/Incident-Management-Community.pdf
    Incident Management for the Direct Support Professional Keeping people safe and managers informed!! DPW Mental Retardation Bulletin Incident Management 6000-04-01



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