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https://www.techopedia.com/definition/4217/after-sales-support
After-sales support is a service that is provided after merchandise or services have been sold. Most after-sales support involves a guarantee, warranty, upgrade or repair service. Some of the after sales customer supports includes an ongoing relationship with the original equipment manufacturer (OEM) throughout the life cycle of the product or service, while other warranties are under time constraints.
https://www.managementstudyguide.com/after-sales-service.htm
After sales service plays a pivotal role in strengthening the bond between the organization and customers. After Sales Service Techniques. Sales Professionals need to stay in touch with the customers even after the deal. Never ignore their calls. Call them once in a while to exchange pleasantries. Give them the necessary support. Help them install, maintain or operate a particular …
https://www.investopedia.com/terms/a/aftersales-support.asp
After-sales support, sometimes called after-sales service, is any service provided after a customer has purchased a product. After-sales support may be provided by a retailer, manufacturer or a...
https://keap.com/product/after-sales-service
After sales service refers to all the things you do for the care and feeding of your valued customers after they buy your product. This type of customer aftercare is important for any business, but especially for small businesses where every client counts.
https://www.scilogex.com/after-sales-support-services.html
This is why on top of the 1 to 2-year warranty that we provide with each instrument, you will also be getting 100% after-sales service support from us in the instance that you encounter problems with your newly purchased lab equipment.
https://www.collinsdictionary.com/dictionary/english/after-sales-service
A company's after-sales service is all the help and information that it provides to customers after they have bought a particular product....a local retailer who offers a good after-sales service. They attempt to keep the car buyer as a long-term customer by offering after-sales service…
https://www.linkedin.com/pulse/importance-after-sales-service-mehmudul-haque
Apr 03, 2017 · After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increase a brand value. Customers start believing in …
https://www.gfk.com/fileadmin/user_upload/dyna_content/Global/documents/Whitepapers/GFK-after-sales-service-white-paper-DIGITAL.pdf
right and provide an easy-to-use way to resolve customer issues and problems that arise after purchase. The longer ... customer support services will go to resolve an issue will become tomorrow’s standard. In other words, even a high ... of customer support and after-sales service. These expectations can be set by brands in any category,
https://quizlet.com/20143038/mis-ch-12-cofc-flash-cards/
primary value activity, provides customer support after the sale of goods and services support value activities found at the bottom of the value chain, these include business processes that acquire raw materials and manufacture, deliver, market, sell, and provide after-sales services
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