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https://successfulsoftware.net/2012/08/21/tips-for-great-software-technical-support/
Aug 21, 2012 · 14 thoughts on “ 33 tips for giving great technical support at a small software company without being swamped ” smartcompanysoftware 23 August 2012 at 7:21 am. I’ve thought about outsourcing my support a number of times, but like you suggested I’ve always thought they wouldn’t care about it as much as I do.
https://blog.keeping.com/customer-service/excellent-customer-service/
When staff members are properly trained to provide excellent customer service, they feel empowered to make on-the-spot decisions when dealing with customers. Make it very clear what their authority levels are, and ensure they understand completely the customer service principles that apply to your business.
https://www.entrepreneur.com/article/269711
Jan 18, 2016 · Here are a Dozen Do's which will help us to deliver Excellent Customer Service. 1) ... Provide alternatives or realistic turnaround time when unable to immediately deliver the expectations. 8) …Author: Keshav Sridhar
https://www.providesupport.com/
Get rid of emails. Live chat widget on the website is what your visitors want. Join Provide Support for free and notice your sales grow! 24/7 support available.
https://www.entrepreneur.com/article/284799
Dec 12, 2016 · Excellent customer service improves public persona and strengthens your brand. If you're interested in public perception, your reputation or …
https://www.americanexpress.com/en-us/business/trends-and-insights/articles/5-ways-to-provide-outstanding-customer-service/
The best strategy for building sales in a difficult economy isn’t lower prices—it’s loyal customers. Smart business owners cultivate strong customer relationships by focusing on great customer service from the first touch. In fact, providing exceptional customer service is the top tactic that businesses are using for the upcoming holiday season, according to AT&T’s newest survey of ...
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