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https://musescore.org/en/provide-online-support
Provide online support The MuseScore forums are where users come when they have questions about using the software. Thanks to our vibrant community, they sometimes get answers from experienced users within minutes, but there's always room for more voices in the conversation.
https://help.shopify.com/en/manual/customers/customer-service
Providing clear return and shipping policies that you are prepared to uphold. Giving your customers a way to contact you to ask questions about products and orders. Adding a page with frequently asked questions, product information, or information about your business to your online store.
https://www.ichelp.org/support/ica-support-group-leaderkit/providing-online-support/
Providing Online Support . There are a seemingly endless supply of online resources available today, most of them for free, to help you build or maintain your support group. Use them to help boost your online presence, post group announcements, advertise for upcoming meetings, and communicate on a regular basis with your members. ...
https://www.techrepublic.com/blog/windows-and-office/three-simple-steps-to-providing-better-customer-support/
Providing customer support is not a piece of cake. It requires patience along with good communication and people skills to run an efficient support business.
https://www.drupal.org/contribute/support
Apr 07, 2018 · If you prefer real-time chat, #drupal-support on irc.freenode.net is the place to be. The Drupal community is very active on IRC. Learn to use Drupal's IRC channels. See also the list of language-specific communities if you want to help out in giving support in other languages. User Support Advice. Patience is a virtue.
https://wcetfrontiers.org/2017/01/26/providing-online-faculty-with-support-services/
Community in an online course does not automatically exist, but in my mind it is the key to the success of the online learning experience. Implementing the support resources mentioned by Dr. Polly Smith and Ray Klump above for your institution’s online initiatives could help increase the effectiveness and satisfaction of your online faculty.
https://onlinelibrary.wiley.com/doi/full/10.1111/j.1751-7893.2008.00066.x
Apr 21, 2008 · In online groups that have low to medium levels of moderation, higher levels of self‐harm, depressive symptoms, contagion and normalizing self harming behaviour were evident in young people. 26 Conversely, research of moderated online support groups indicates that they can provide essential social support for otherwise isolated adolescents ...Cited by: 115
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