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https://ctb.ku.edu/en/table-of-contents/maintain/maintain-quality-performance/overview/main
Achieving and maintaining quality performance is important to the target population, to funders, and to the community. Using some TQM principles and, specifically, the Deming Cycle (Plan, Do, Check, Act, Analyze) can be helpful in getting to a high level of quality and continuing to improve.
http://www.phf.org/focusareas/performancemanagement/toolkit/Pages/PM_Toolkit_Continuous_Improvement_of_Performance_Management.aspx
It is possible to reach a state of performance management in which all of the components of the Performance Management Framework -- visible leadership, performance standards, performance measures, reporting progress, and quality improvement (QI) -- are working in harmony as the organization continues to evolve.
https://www.thinkhdi.com/library/supportworld/2018/measuring-service-quality-part-of-performance-management.aspx
This article explores one aspect of performance management: measuring service quality. A key mechanism for measuring service quality as part of performance management is to do quality control (QC) audits or checks of enough service transactions to …
https://en.wikipedia.org/wiki/Quality_management
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
https://www.sciencedirect.com/science/article/pii/S1026309811000861
Quality management system implementation has become a must for construction companies in some countries to be able to enter tenders. One of the most common quality standards is the ISO 9000 quality management standard and many companies seek ISO 9000 certification in …Cited by: 62
https://www.samsung.com/semiconductor/support/quality-management/
Samsung semiconductor (“Samsung”) has continuously enhanced the quality management system to achieve the best quality in all products and services. Samsung’s quality policy statement: “We deliver, on the basis of an efficient quality system, the best products and services which conform to our customer requirements and expectations.”
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