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https://content.wisestep.com/common-interview-questions-answers-support/
This is a basic technical interview question to test the basic knowledge of computers. The answer would be that the hardware components for desktop and laptop computers are the motherboard, processor, RAM, monitor, mouse, soundcard, keyboard, graphics, hard disk drive, power supply, and floppy disk drive.
https://www.indeed.com/hire/interview-questions/technical-support
What to look for in an answer: The candidate goes through the troubleshooting process correctly (from fact gathering and diagnosis to solutions) The candidate has a thorough yet adaptable troubleshooting process. The candidate emphasizes solving customer needs as quickly and effectively as possible.
https://www.careerride.com/technical-support-interview-questions.aspx
We have listed questions that are commonly asked during an interview for technical support for BPO, technical support engineer, IT tech support and other technical support positions. The main job of technical support executives is to assist the customers with any technical queries they may have regarding the product.
https://www.glassdoor.com/Interview/technical-support-interview-questions-SRCH_KO0,17.htm
Oct 08, 2015 · Technical Support Interview Questions "Technical support jobs combine computer know-how with customer service skills in order to help customers troubleshoot computer-related issues. While some employers require candidates to have a bachelor's or associate's degree in computer science, others may only be looking for some level of computer knowledge and an ability to learn as …
https://www.thebalancecareers.com/top-technical-interview-questions-2061227
Here is a list of the top technical interview questions that are most often asked by tech employers and recruiters. Depending on the job you're interviewing for, you will be asked about the skills, experience, certifications, competencies, language, processes, systems, and tools you have that are a match for the job requirements.
https://www.thebalancecareers.com/customer-service-interview-questions-and-answers-2061473
Oct 25, 2019 · Customer service interviews may include a number of different question types. Many will be common interview questions you might be asked for any job, such as questions about your employment history, your educational background, your skills and qualifications for the job, and your goals for the future.
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