Redhat Standard Vs Premium Support

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Production Support Terms of Service - Red Hat Customer Portal

    https://access.redhat.com/support/offerings/production/sla
    NOTE: Severity 2 issues are not automatically set to 24x7 coverage after filing a support case, and 24x7 coverage should be explicitly requested if applicable. For more information, please refer to the following Knowledgebase Solution: Why is there no "24/7" option for Premium Severity 2 when opening a case via the Customer Portal?

Subscription FAQ - redhat.com

    https://www.redhat.com/en/about/subscription-model-faq
    A Red Hat subscription includes support services. When you purchase a subscription, you choose a level of support services to cover specific use cases and environments. Available support levels include premium, standard, and self-support (available only in certain regions and on Red Hat Enterprise Linux Server Entry Level).

Cost difference between standard and premium - Red Hat ...

    https://access.redhat.com/discussions/3380061
    For Red Hat Enterprise Linux Server, Premium (Physical or Virtual Nodes) - Premium subscription (1 year): US$1,299 (currently) So the difference regarding pricing between the two subscriptions is US$500 and if you need something special, contact Sales .

Support - redhat.com

    https://www.redhat.com/en/services/support
    Self-support Standard Premium; Access to Red Hat products. Access to our knowledgebase and tools in our award-winning Customer Portal. Access to support engineers during standard business hours. Access to support engineers 24x7 for high-severity issues

rhel server standard or premium.. which is better???

    https://www.linuxquestions.org/questions/linux-software-2/rhel-server-standard-or-premium-which-is-better-676972/
    Dec 04, 2008 · rhel server standard or premium.. which is better??? Hi all!!!!!!!!!! now since i m the offficial web-admin of my college i have been given the task to configure college's web-server for which we neeed to make rhel purchase. we have opted for the server edition but are confused that should we take standard edition or premium.

Premium Support Options SUSE SUSE

    https://www.suse.com/services/premium/
    Premium Support Services is the ideal optimization offering for those enterprises that want a direct relationship with named technical professionals. It is a fixed cost, 12-month support service offerings offering that provides “white glove” services support.

Ansible - Product Pricing

    https://www.ansible.com/products/pricing
    Red Hat® Ansible® Automation Platform is available in two editions that are differentiated by support and features. Pricing is based on the number of nodes (systems, hosts, instances, VMs, containers or devices) that you are managing.

Support for Linux and open source technology in Azure

    https://support.microsoft.com/en-us/help/2941892/support-for-linux-and-open-source-technology-in-azure
    Jan 28, 2019 · Support for Linux and open source technology in Azure. Contenu fourni par Microsoft. S’applique à : ... Standard images Standard support includes updates and support through 12x5 web, email, chat, and telephone from Microsoft and SUSE. ... Conversions from standard images to premium images or premium images to standard images is not supported.

1. Tower Licensing, Updates, and Support — Ansible Tower ...

    https://docs.ansible.com/ansible-tower/3.0.3/html/installandreference/updates_support.html
    1.1. Support¶. Red Hat offers support for paid Enterprise: Standard and Enterprise: Premium Subscription customers seeking help with the Ansible Tower product.. If you or your company has paid for Ansible Tower, you can contact the support team at https://access.redhat.com.To better understand the levels of support which match your Ansible Tower Subscription, refer to Subscription Types.



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