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https://en.wikipedia.org/wiki/Remote_Desktop_Connection
Remote Desktop Connection (RDC, also called Remote Desktop, formerly Microsoft Terminal Services Client, mstsc or tsclient) is the client application for RDS. It allows a user to remotely log into a networked computer running the terminal services server. RDC presents the desktop interface (or application GUI) of the remote system, as if it were accessed locally.
https://en.wikipedia.org/wiki/Apple_Remote_Desktop
Apple Remote Desktop (ARD) is a Macintosh application produced by Apple Inc., first released on March 14, 2002, that replaced a similar product called Apple Network Assistant. Aimed at computer administrators responsible for large numbers of computers and teachers who need to assist individuals or perform group demonstrations, Apple Remote Desktop allows users to remotely control or monitor ...Developer(s): Apple Inc.
https://en.wikipedia.org/wiki/Remote_Access_Service
Remote desktop programs may include LogMeIn or TeamViewer. To use RAS from a remote node, a RAS client program is needed, or any PPP client software. Most remote control programs work with RAS. PPP is a set of industry standard framing and authentication protocols that enable remote access.
https://en.wikipedia.org/wiki/AnyDesk
AnyDesk is a proprietary remote desktop tool distributed by AnyDesk Software GmbH. The software program provides remote access to personal computers running the host application, which can be installed on Windows, macOS, Linux and FreeBSD.It also allows users to access said computers both from personal computers and from iOS and Android mobile devices.License: Freemium
https://en.wikipedia.org/wiki/Customer_support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.
https://www.techopedia.com/definition/31529/remote-desktop-support
Remote desktop support is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device. Remote desktop support can be used for diagnosing and resolving ...
https://en.wikipedia.org/wiki/Splashtop
Splashtop, previously Splashtop Remote, is a family of remote-desktop software and remote support software, developed by Splashtop Inc. Splashtop enables users to connect to and control computers from desktop and mobile devices.Unlike products using the Remote Desktop Protocol, Splashtop Remote uses a proprietary protocol capable of delivering real-time video and audio to the remote user at ...Developer(s): Splashtop Inc.
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