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https://blogs.sap.com/2012/03/15/what-is-the-remote-support-component/
Mar 15, 2012 · The answer is a relatively new offering by SAP called the Remote Support Component, or RSC for short. While SAP won’t win any awards for naming, this product packs some serious punch where it matters; functionality. If you’ve been around the traditional SAP side of the house, then you’re likely familiar with the Solution Manager tool.
https://support.sap.com/en/tools/connectivity-tools/remote-support.html
The Customer Remote Logon Depot (formerly known as Secure Area) is the area in the SAP Support Portal where customer logon data (user name, password, server name etc.) for remote access is stored. Remote access is sometimes required by SAP Support employees when investigating customer incidents. Customer Remote Logon Depot Help
https://blogs.sap.com/2010/12/01/remote-support-component/
Dec 01, 2010 · Remote support component is a new tool that is now in ‘ramp-up’ and being gradually released to the SAP BusinessObjects customer base. Remote support component is a system monitoring and analysis platform, specifically for SAP customers who only have an SAP BusinessObjects install-base (i.e. no SAP applications such as NetWeaver or SAP Business ByDesign). This release …
https://blogs.sap.com/2011/08/11/solution-manager-or-remote-support-component/
Aug 11, 2011 · REMOTE SUPPORT COMPONENT SITUATIONS Remote support component strictly supports SAP BusinessObjects Enterprise 3.1 SP2 and higher. For those customers that do not have a number of SAP solutions and may only have SAP BusinessObjects Enterprise then the remote support component is tailored for you.
https://help.sap.com/viewer/ff18034f08af4d7bb33894c2047c3b71/7.40.16/en-US/96ea39e6feb4457793cb00d1fee4e8fd.html
Use. If you want to use SAP remote services (for example, SAP EarlyWatch or Remote Consulting), or if you would like to permit an SAP support consultant to work directly in your system to make a more precise problem diagnosis, then you need to set up a remote service connection.
https://blogs.sap.com/2011/09/26/guided-implementations-for-remote-support-component/
Sep 26, 2011 · Remote Support Component Service Pack 3 . With the release of service pack 3 the installation and configuration times are drastically reduced. This is the best opportunity to take advantage of a custom developed monitoring and analysis application for your SAP …
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