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https://www.techopedia.com/definition/31529/remote-desktop-support
Remote desktop support is support rendered to access a specific computer/device from another computer/device with the help of networking or the Internet. It can provide access to the files, applications and network resources associated with the device from the remote device. Remote desktop support can be used for diagnosing and resolving ...
https://www.eztalks.com/video-conference/what-is-remote-support.html
Remote support definition is a type of secure service, which permits representatives to help end-users to solve computer problems remotely. This can be done either by displaying the steps to take through screen sharing or the alternative that involves taking …
https://community.spiceworks.com/topic/2114003-remote-support-software-definition-and-explanation-word-of-the-week
Mar 13, 2018 · A remote support definition. remote support: [ree-moat suh-port] noun. A remote support tool lets IT pros help their end users from the comfort of their own desks. This works by using an application to connect to a user’s computer over the internet or local network, and remotely operate it …4.6/5(70)
http://thehotlinemagazine.com/2010/08/16/definition-remote-support-technology/
Aug 16, 2010 · Definition: Remote Support Technology. By Mikael Blaisdell For generations of customers and customer support representatives alike, the experience of trying to work together to resolve a problem over a phone line has often been extremely frustrating and unsatisfactory even when ultimately successful.
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