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https://www.howtogeek.com/170740/the-best-tools-to-easily-perform-remote-tech-support/
Dec 07, 2017 · “Help, my computer is broken!” comes the phone call yet again. If you’re stuck playing tech support for family or friends, there are many free tools that allow you to remotely access the other person’s computer and fix it. There are a million and one remote tech support options out there.
https://www.capterra.com/remote-support-software/
Considerations when purchasing remote support software. Remote support vs. remote access: Although many remote support software offerings provide tools to communicate directly with an end user or customer, others are solely designed to allow IT staff to remotely control desktops and mobile devices for the purpose of maintaining your ...
https://www.trustradius.com/buyer-blog/remote-desktop-tools-for-efficient-tech-support
These kinds of capabilities distinguish tech support remote desktop applications from those used mainly for meetings and remote working. Although there is an overlap in the software used for both functions, the tools our users reviewed highly for remote desktop support often focus on …
https://en.wikipedia.org/wiki/Remote_support
In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system.Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide features like file ...
https://www.howtogeek.com/268808/how-to-use-windows-10s-quick-assist-to-remotely-troubleshoot-a-friends-pc/
Jul 27, 2017 · RELATED: The Best Tools to Easily Perform Remote Tech Support. If you’re both using Windows 10, you can use the built-in “Quick Assist” app to do this. If one of you is using Windows 7 or 8, you can use the older Windows Remote Assistance. Windows Remote Assistance is still included in Windows 10, just in case you need it.
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