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https://www.dummies.com/computers/operating-systems/windows-xp-vista/how-to-connect-to-remote-assistance-in-windows-vista/
1 Enable Remote Assistance by choosing Start→Control Panel→System and Maintenance→System→Remote Settings. The system properties dialog box will open. If you have User Account Control enabled to protect your system, Windows Vista will ask you to verify that you want to open the System Remote Settings.
https://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_programs/remote-assistance-request-from-xp-home-machine-to/f0449c26-7b62-47fb-b266-30ae1000da7a
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
http://techgenix.com/Windows-Vistas-New-Improved-Remote-Assistance/
Sep 27, 2006 · Establishing a Remote Assistance session through Windows XP is simple. As you may recall, in Windows XP, Remote Assistance was part of the Help and Support Center. In Vista, Remote Assistance has been made into a stand alone application.
http://www.vistaarticles.com/articles/256/1/How-to-Use-Remote-Assistance-in-Windows-Vista
On the Actions Menu, click Request Remote Assistance. 2. Click To Start Remote Assistance. 3. Click the desired contact for Remote Assistance. The selected contact receives a message that requests a Remote Assistance session, and the expert can click Accept or Decline.
https://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/remote-assistance-on-vista/52bcd6cd-51e6-4607-9c43-f1c451001ad9
Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
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