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https://bestpractical.com/request-tracker/
Request Tracker receives and manages all email sent to your key email addresses: support@, sales@, helpdesk@, security@. Internal teams can communicate with …
https://en.wikipedia.org/wiki/Request_Tracker
Request Tracker, commonly abbreviated to RT, is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. RT's first release in 1996 was written by Jesse Vincent, who later formed Best Practical Solutions LLC to distribute, develop, and support the package.License: GPLv2
https://bestpractical.com/
ticketing system Request Tracker (RT) is the system you need to track the important tasks you can't afford to forget. ... Get a direct line to the creators and innovators of Request Tracker with an annual support plan. Services. We offer a full range of services to help you get the most out of Request Tracker and RTIR. Deployments, upgrades ...
https://ticket.seas.gwu.edu/rt/
To inquire about support, training, custom development or licensing, please contact [email protected]. RT for ticket.seas.gwu.edu Skip Menu Not logged in.
http://www.ubuntugeek.com/request-trackerrt-ticketing-system-for-your-support-group.html
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. Request Tracker Features. RT is your organization's focal point for tracking tasks, issues, knowledge, and collaboration.
https://www.oreilly.com/library/view/rt-essentials/0596006683/ch01.html
And because RT is open source software, you are free to extend and change the core product to suit your needs. This chapter has described what a succesful ticketing system needs to support a satisfied user base, without focusing on any particular tool or solution.
https://www.cyberciti.biz/tips/rt-enterprise-grade-ticketing-system.html
Apr 25, 2008 · Internally we use RT (enterprise-grade ticketing system) for customer support and it is one of the best GPL software around. It enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
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