Find all needed information about Sales Force Support Desk. Below you can see links where you can find everything you want to know about Sales Force Support Desk.
https://www.salesforce.com/solutions/small-business-solutions/help-desk-software/
Desk.com also comes with a branded self-serve website so your customers can find their own answers, leaving you more time for complex, urgent cases. Desk.com is available in several editions geared towards small business teams or large enterprise support centers that …
https://www.salesforce.com/solutions/small-business-solutions/keep-customers/
Salesforce SMB Help Desk Package unifies inquiries across channels into one view, instantly giving agents personalized info. ... Keep up with your support requests, no matter how many customers you have. ... When your support team can see all your customer data across service, as well as sales and marketing, they have a 360º view of the ...
https://login.salesforce.com/
Salesforce Customer Secure Login Page. Login to your Salesforce Customer Account.
https://trailhead.salesforce.com/en/content/learn/modules/desk_com_support_center
Desk.com Support Center. Learn about and customize your Desk.com support center. Add to Favorites. Add to Trailmix. tags ~45 mins. Use Web Themes to Customize Your Support Center ~15 mins. Incomplete. Manage Your Knowledge Base ~15 mins. Incomplete. Manage Private Access to Your Support Center ~15 mins.
https://help.salesforce.com/support
salesforce help; salesforce training; salesforce support
https://support.desk.com/customer/portal/articles/749107-integrate-desk-com-with-salesforce-com
View customer information from Salesforce.com when in Desk.com. Run business rules in Desk based on information in Salesforce. Allow sales and support to work tightly together to provide better service to your customers. Within Salesforce you can view current and past Desk cases by customer. Within Salesforce you can create support cases in Desk.
https://support.desk.com/customer/portal/articles/2081780-salesforce-as-saml-sso-identity-provider?b_id=6346
See also: Overview: Agent Single Sign-on (SSO) via JWT and SAML 2.0 Agent SSO via JWT Setup Details Agent SSO via SAML 2.0 Setup Details Overview This article is about establishing Salesforce as a SAML based Identity Provider for Single Sign-On with your Desk.com site. Key Abbreviations and Acronyms ACS - Assertion Consumer Service IdP - Identity Provider (Saleforce and your Saleforce ...
https://www.zendesk.com/support/details/salesforce/
Sync your sales and support teams for faster resolutions Collaborate to resolve customer issues faster with access to complete Zendesk tickets including custom field data within Salesforce. Your teams can stay up to date on an account and customer with the ability to view, create and update tickets in Salesforce, which syncs to Zendesk.
https://www.teamsupport.com/salesforce
Increase efficiency between sales and customer support from TeamSupport's integration with Salesforce CRM. Learn about our Salesforce help desk integration. Increase efficiency between sales and customer support from TeamSupport's integration with Salesforce CRM. ... Salesforce CRM Integration for TeamSupport Customer Support Software .
https://www.zendesk.com/support/features/zendesk-vs-salesforce/
Zendesk vs Salesforce Why does everything have to be a competition? With Salesforce also being an industry leader in CRM, it only makes sense to combine these two world class solutions together to provide your customers the absolute best customer interaction experience.
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