Find all needed information about Salesforce Premier Support Sla. Below you can see links where you can find everything you want to know about Salesforce Premier Support Sla.
https://www.salesforce.com/content/dam/web/en_us/www/cloud-services/documents/premier-success-plans-datasheet.pdf
Premier Success Plan Customer success is a top priority at Salesforce. That’s why every customer gets a support plan with online guidance, support, and training. Our Premier Success Plan gives you even more help from Salesforce experts so you can reach your goals faster. HOW DOES PREMIER WORK?
https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/salesforce-premierplans-with-accelerators.pdf
for Sales Cloud, Service Cloud, Force.com Platform and Salesforce Chatter* General. If purchased, the Premier Success Plan or Premier+ Success Plan will be provided to Customer's Users in ... a customer cannot have Premier and Premier+ Success support within the same Org. For clarity, neither the Premier nor the Premier+ Success Plan includes ...
https://success.salesforce.com/answers?id=90630000000gumEAAQ
Jan 28, 2011 · Reviewing the below answers I still could not figure out what is the commitment for follow up in FB, Twitter, and in this commnity. Can someone from SF share an answer on that?
https://success.salesforce.com/ideaView?id=087300000006tx5
Manage Your Entitlements and SLAs With The Service Cloud. ... Standard Support, with an 8-hour SLA, and PremiumSupport with a 2-hour SLA. They do not write separate supportcontracts for each customer, and they do not have the notion of namedcallers or named assets. ... It is compatible with Enterprise and Unlimited Editions of Salesforce.com, ...
https://partners.salesforce.com/s/education/general/Partner_Support_new
Partner Support Overview. Partner success is a top priority at Salesforce. With Partner Success Plans, we help grow your business by accelerating customer deployment, increasing user adoption and productivity, and maximizing customer ROI.
https://help.salesforce.com/articleView?id=000003594&language=en_US&type=1
salesforce help; salesforce training; salesforce support
https://salesforce.stackexchange.com/questions/22016/what-are-the-details-of-the-salesforce-sla-specifically-the-maximum-downtime
What are the details of the Salesforce SLA, specifically the maximum downtime? Ask Question ... provide applicable SFDC standard support for the Services to You at no additional charge, ... NO SERVICE LEVEL AGREEMENT (SLA) Salesforce.com does not offer a service level agreement. share ...
https://www.docusign.com/features-and-benefits/support-plans-pricing
PREMIER SUPPORT PLAN: ENTERPRISE PREMIER SUPPORT PLAN: 24x7 System Availability Monitoring: DocuSign Trust Site for real-time system status and notifications. Self-Service Resources, including DocuSign Support Center, Community, Knowledge Base ... Support for connections to complementary solutions such as Salesforce, Microsoft and Google.
https://developer.salesforce.com/forums/?id=906F00000008mR5IAI#!/feedtype=RECENT&criteria=ALLQUESTIONS&
Dec 04, 2019 · #1 destination for learning to build mobile & enterprise applications in the cloud with the Salesforce1 Platform, Force.com, Heroku and ExactTarget Fuel
https://developer.salesforce.com/forums/?id=906F00000008mR5IAI
Feb 28, 2012 · Ok so I got off the phone with premier support, and that didnt get me anywhere... So to the trusty boards... I have created a field for first response, bascially it is updated on the first out bound e-mail or a click to call from the case via the CTI adapter.
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