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https://www.questionpro.com/survey-templates/help-desk-service-support/
Help Desk Service Support Survey and sample questionnaire template is designed by a team of experts in QuestionPro. This survey template consists of 10+ questions related to customer support and services that were offered to customers and in return, the customers are asked to rate their experience with the help desk. In this questionnaire, questions are based on feedback and responsiveness of ...
https://career.guru99.com/top-25-help-desk-interview-questions/
The first thing a help desk person must do is to try understanding the customer, also try to avoid the conflicts or any such things that disturbs the customer. Then you can confront with each other and try to solve the problem. 5) What are the three abilities of an ideal help desk person? Ability to listen others
https://resources.workable.com/help-desk-specialist-questions
Help Desk Specialist Interview Questions. Hire an experienced Help Desk Specialist or an ambitious candidate that you can train. Experienced candidates will have deep knowledge of products, services, and customers they’ve worked with. They will have ready answers for the situational questions and excellent troubleshooting skills.
https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5
https://content.wisestep.com/common-interview-questions-answers-support/
To get recruited as IT support, the candidate needs to possess technical skills. The article hovers around a few common IT support interview questions and answers that can be asked in any IT support interview.
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