Sap Solution Manager Support Message

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SAP Solution Manager

    https://support.sap.com/en/alm/solution-manager.html
    SAP Solution Manager 7.2 covers the complete application lifecycle of your IT solution running on premise, hybrid or in the cloud. The modern and intelligent IT management platform empowers your IT organization for the future of business. With this highly integrated solution you can implement, maintain, run, and adopt all enterprise solutions – even non-SAP software – while supporting ...

Support team determination in SAP Solution Manager 7.1 ...

    https://wiki.scn.sap.com/wiki/display/SM/Support+team+determination+in+SAP+Solution+Manager+7.1
    Sep 02, 2016 · This way was also used in SAP Solution Manager 7.0 and you can see the detailed customizing in SDN blog: Service Desk: Support team determination in Solution Manager 7.0. The system carries out automatically the determination if the support team field is …

Solution Manager_Support desk message archive - SAP Q&A

    https://answers.sap.com/questions/2097713/solution-managersupport-desk-message-archive.html
    SAP Solution Manager. Add comment. 10 ... There are two types of messages when one support message is created. The CRM message has to be archived using the archiving object CRM_SERORD. The basis messages cannot be archived because there is no archiving. object existing for them.

E-Mail functionality in SAP Solution Manager 7.1 ...

    https://wiki.scn.sap.com/wiki/display/SM/E-Mail+functionality+in+SAP+Solution+Manager+7.1
    May 31, 2019 · With the following document you will determine the available e-mail options for Incident Management and Change Request Management documents in Solution Manager 7.1. This blog is valid for Solution Manager 7.1, the screenshots was taken from a Solution Manager 7.1 SP5. Overview. In Solution Manager 7.1 there are now different ways to trigger e ...

How to send support message in solution manager? - SAP Q&A

    https://answers.sap.com/questions/6210036/how-to-send-support-message-in-solution-manager.html
    Dear All: I need a guilde or document can show me how to configure the service desk in solution manager ...like how to set up a support team and how to send the sopport mesage to SAP and role setting thanks Regards Jack Lee

SAP Solution Manager - SAP Documentation

    https://help.sap.com/saphelp_ewm900/helpdata/en/45/19e0cc011c0064e10000000a1553f7/content.htm
    The SAP Solution Manager is ideal for all solutions of SAP Business Suite and makes even the most complex landscapes easy to manage. If an issue occurs, the SAP Solution Manager is the quickest link to SAP Active Global Support.

Solution Monitoring and Management SAP

    https://www.sap.com/sea/products/solution-manager.html
    SAP Solution Manager is a state-of-the-art management platform to derive maximum value from your SAP solution. It is included in your support engagement with SAP. Jump-starting SAP S/4HANA implementations with model companies and SAP Activate content; Agile methodologies and tools to build what the business needs

Sending E-Mail from Support Message SAP Blogs

    https://blogs.sap.com/2007/09/18/sending-e-mail-from-support-message/
    Sep 18, 2007 · Example 2: Send a mail to message processor. Valid for Solution Manager 4.0, screens taken from a Solution Manager 4.0 stack 9 (note 1011376 applied). In this case we will create an action that send an email to the message processor when he is assigned in the support desk message.

SAP Support Backbone changes and Solution Manager - More ...

    https://www.morethansap.com/2019/07/03/sap-support-backbone-changes-impacting-solman-systems/
    Jul 03, 2019 · Don’t do the mistake of misunderstanding the use of SAP Solution Manager and SAP Router so SAP can connect your systems. When you open a Support Message in the SAP Support Portal SAP will use mainly the SAP Router to connect to your systems. Changes related to SAP Solution Manager . Because of the SAP update a new version of SAP Solution ...



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