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https://www.zdnet.com/article/sap-standard-support-price-rise-why-now/
by SAP that it plans to raise prices for Standard Support by an effective 5.5 percent in July (18 percent to 19 percent represents a 5.5 percent increase in real money), while long anticipated, opens up old wounds that contributed to the demise of former CEO Leo …Author: Dennis Howlett
https://upperedge.com/sap/sap-support-fee-increases-are-coming-in-2017/
Jan 31, 2013 · In effect, this means that if SAP does not raise support fees for 5 years, and assuming CPI increases 3% each year, SAP can raise support in year 6 by approximately 15.9% (3% compounded annually). SAP has explained to customers that this provision allows them to proactively budget for these downstream increases.
https://www.computerworld.com/article/2495158/sap-to-hike-standard-support-fees-on-new-contracts.html
Standard Support pricing will go from 18% to 19% of license fees, effective July 15, for new customers. SAP is planning to impose a higher price on its Standard Support software maintenance offering later this year, with the increase applying only to new contracts.Author: Chris Kanaracus
https://answers.sap.com/questions/9516989/question-on-enterprise-support-vs-standard-support.html
Aug 30, 2012 · On the other hand, SAP Enterprise Support costs will increase on a staggered schedule, winding up at 22% by 2016. Now that SAP is tying cost increases in Standard Support to inflation, or in many cases just enforcing provisions in existing contracts to that end,...
https://www.sap.com/dmc/policies/sybase/pslt/SAP-Standard-Support-Schedule-PSLT.pdf
2. Scope of SAP Standard Support Licensee may request and SAP shall provide, to such degree as SAP makes such services generally available in the Territory , SAP Standard Support services. SAP Standard Support currently includes: Continuous Improvement and Innovation
https://www.ultimatebusinessware.ru/vs/8_Things_You_Need_to_Know_About_the_New_SAP_Enterprise_Support_Program.pdf
will be a gradual price increase from current pricing agreements for SAP Standard Support or SAP Premium Support to the SAP Enterprise Support pricing model of 22 percent of maintenance base by 2012 (as compared to 17 percent for the existing services).
https://www.sap.com/dmc/policies/sybase/pslt/SAP-Enterprise-Support-Schedule-PSLT.pdf
This Schedule governs the provision of support services by SAP as further defined herein (“SAP Enterprise Support”) for all software licensed by ... SAP identifies standard functionality of Enterprise Support Solutions which ... Content and supplementary tools designed to help increase efficiency, which may include implementation ...
https://www.cio.com/article/2436822/sap-raises-software-maintenance-fees-for-new-customers.html
A vendor's maintenance and support fee on each software license, usually 20 percent to 25 percent of the net license price per year, delivers bountiful margins that annually replenish the coffers of vendors like SAP and Oracle .Author: Thomas Wailgum
https://support.sap.com/en/offerings-programs/strategy.html
SAP Enterprise Support Pricing: The list price for SAP Enterprise Support for new purchases remains fixed at 22 percent until 2025. From 2019 onwards SAP will not increase fees for existing SAP Enterprise Support contracts during the initial period 1 and first renewal period 2.
https://support.sap.com/en/index.html
Out Now: Support Package SP04 of Focused Build & Focused Insights for SAP Solution Manager 7.2. We are happy to announce that the new Support Package SP04 for Focused Build and Focused Insights has been released and is now available for customers and partners.
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