Find all needed information about Saqa Contact Centre Support. Below you can see links where you can find everything you want to know about Saqa Contact Centre Support.
http://regqs.saqa.org.za/showQualification.php?id=71490
The National Certificate in Contact Centre Support: Level 2 allows the learner to work towards a nationally recognised whole qualification. The qualification will allow both those in formal education and those already employed in Contact Centre organisations access, due to its flexibility.
http://regqs.saqa.org.za/showQualification.php?id=93997
Comparing the South African Contact Centre and/or BPO support qualification and other qualifications including short courses or learning programmes, it is reasonable to conclude that the qualification compares favourably with courses in countries leading in this industry in terms of scope and content.
http://regqs.saqa.org.za/showUnitStandard.php?id=10353
This unit standard forms part of the qualification, National Certificate in Contact Centre Support at NQF Level 2. Learners working towards this unit standard will be learning towards the full qualification, or will be working within a Contact Centre environment, where the acquisition of competence against this standard will add value to learner's job.
https://www.trainingforce.co.za/wp-content/uploads/2017/10/SAQA71490-NC-Contact-Centre-Support.pdf
Core 10353 Meet performance standards within a Contact Centre 6 Core 10349 Input data received onto appropriate computer packages with a Contact Centre 12 Cluster 5 Outcome SAQA ID Name of Unit Standard Credits Elective 10358 Apply in-bound Contact Centre Operations within a …
http://www.seesa.co.za/training_courses/learnerships/Read%20More/Contact%20Centre%20level%202.pdf
NATIONAL’CERTIFICATE:’ ContactCentreSupport’ NQFLEVEL’2’ SAQA:ID’71490’ ... to contact centre problem solving" 3" 5" Core" 13873" Handle a range of customer complaints in Contact Centres
http://www.intelligosolutions.com/website/contact-centre.html
The National Certificate in Contact Centre Support: Level 2 allows the learner to work towards a nationally recognised whole qualification. The qualification will allow both those in formal education and those already employed in Contact Centre organisations access, due to its flexibility.
https://www.ilearn.co.za/contact-centre-business-process-outsourcing-support-nqf3/
Provide effective customer service in a Contact Centre and Business Process Outsourcing industry. Use communication technology in a Contact Centre e.g. telephone, fax, email, internet, intranet, multifunction devices, webchat, SMS and letters. Capture data to track interactions. Work effectively as a team member in a group.
https://hr.saqa.co.za/erecruitment/vacancy_display.php?id=298
Requirements are: Eligible candidates will have a relevant qualification at NQF Level 5 qualification or equivalent, e.g. in Customer Care / Contact Centre Support / Public Relations / Marketing, together with one year of relevant experience in customer care, public relations or marketing.
http://regqs.saqa.org.za/showQualification.php?id=93996
The National Qualification in Contact Centre operations: Level 4 is designed to meet the needs of those learners want to progress and will assist those who make Contact Centre Operations their chosen career path, in the field of Contact Centres.
http://www.trainingmaterials.co.za/71490
This exciting full Qualification programme on NQF Level 2 focusses on Contact Centre Support within a Call Centre environment. This programme will undoubtedly allow the Training Provider to extend their scope of provision with a sought after and valued Qualification Programme within the Services Industry.
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