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CoSupport’s mission is to bring excellence in customer support and customer care to every startup, software company, and web dev team in the world. So far, we’ve reached about 200 of those companies, but don’t worry – we’re still going strong. Lead by support maven Sarah Hatter, our team is ready to help you wow all your customers.
https://podcasts.apple.com/us/podcast/elevate-support-podcast/id1237917976
May 29, 2018 · A podcast by the people behind Elevate Summit, the best conference out there for support pros. Join us in Philadelphia March 30 & 31 for our 18th Support Summit! (elevatesummit.co) Elevate Support Podcast Sarah Hatter, Colin Flanigan, Michael Labrecque-Jessen5/5(4)
https://www.intercom.com/blog/podcasts/podcast-sarah-hatter-on-customer-support/
Apr 14, 2016 · Sarah, for the sake of our listeners, can you introduce yourself and tell us about your career trajectory? Sarah Hatter: Thank you for having me. You’re some of my favorite people, so when Intercom calls, I answer. I started Co Support about five years ago with the idea to teach and train software companies how to do great customer support.
http://cosupport.com/meetsarah/
Meet Sarah . Expert customer support help by people who love people. Sarah Hatter is an author, public speaker, and entrepreneur. She’s well known in the tech industry for her work focusing on the importance of customer experience and brand strategy. She produces ...
https://businessofsoftware.eu/2014/10/humanising-the-web-sarah-hatter-cosupport-bos-eu-2014/
Oct 21, 2014 · Transcript. Sarah Hatter: Business and software and everyone here has built business or working for amazing businesses.I did a whole presentation that’s charts and graphs and percentages and it’s a lot of science and a lot of math and about a year of research that we put into this great presentation and I didn’t bring that one.
https://www.swc.com/blog/swc-technology-partners/silicon-city-featuring-sarah-hatter-chicago-cosupport
Silicon City Featuring Sarah Hatter of CoSupport. July 25, 2013 // SWC Technology Partners Chicago Startup, digital design, elliott baretz, it consulting firm, SWC, SWC Technology Partners IT consulting firm, SWC Technology Partners showcases another episode of Silicon City!Silicon City highlights the startup community in Chicago by interviewing various startups and people involved in the ...
https://www.amazon.com/Customer-Support-Handbook-Ultimate-Experience-ebook/dp/B00J5HX64Q
Apr 07, 2018 · Sarah Hatter helps you do that and adds in tons of great ways to respond to irate users or just plain rude ones! The Customer Support Handbook has many suggestions, sample replies, and overall great advise from other SAAS companies, Wistia for example. It's an invaluable resource for any customer support manager or team member.4.7/5(23)
https://www.nbcchicago.com/news/local/chicago-business/cosupports-sarah-hatter-on-why-you-should-trust-your-instincts/2100195/
Mar 04, 2013 · We have all experienced the vague automatic response after submitting a question to a support team found in a website’s convoluted “Contact Us” …
https://podcasts.apple.com/gb/podcast/elevate-support-podcast/id1237917976
A podcast by the people behind Elevate Summit, the best conference out there for support pros. Join us in Philadelphia March 30 & 31 for our 18th Support Summit! (elevatesummit.co) Elevate Support Podcast Sarah Hatter, Colin Flanigan, Michael Labrecque-Jessen
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