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http://www.fosterfreeman.com/tech/3rd-level-security-features.html
A third level security feature can be descibed as one that can only be visualised/authenticated by a forensic specialist using dedicated laboratory equipment such as a VSC system. Third level features are primarily used for investigative purposes such as the forensic analysis of …
https://en.wikipedia.org/wiki/Technical_support
Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level troubleshooting and analysis methods.
https://acronyms.thefreedictionary.com/Third+Level+Support
TLS - Third Level Support. Looking for abbreviations of TLS? It is Third Level Support. Third Level Support listed as TLS. Third Level Support - How is Third Level Support abbreviated? ... The program also provides customers direct access to third level support from Intel Security, ... Third level education; Third Level Support; Third ...
https://www.microsoft.com/en-us/microsoft-365/blog/2018/02/12/announcing-windows-defender-atp-support-for-windows-7-and-windows-8-1/
Feb 12, 2018 · We want to help our customers achieve the best security possible on their way to Windows 10 ahead of the end of support for Windows 7 in January 2020. That’s why today, we are pleased to announce that we are adding Windows Defender ATP down-level support for Windows 7 SP1 and Windows 8.1.
https://www.isc.org/support/
ISC offers professional technical support for BIND 9. Available support services include: Private, expert support with a Service Level Agreement (SLA) (Bronze level and above) Access to BIND -S Subscriber-only edition (Silver level and above) Proactive notification of security issues before public announcement (when possible), at all paid ...
https://joehertvik.com/help-desk-definitions-level-1-level-2-level-3-support/
In one of my roles, I run a Help Desk for two companies outside of Chicago. One of the confusing things about Help Desk management and talking to people about an IT Operations Help Desk, is that people don’t understand what Level 1, Level 2, and Level 3 Help Desk support is (as well as Level 0 support and Level 4 support, which not everyone talks about).
https://community.spiceworks.com/topic/430268-what-is-level-1-level2-level-3-support
Jan 13, 2014 · Level 2 support usually have a couple of years experience working with the specific technology; they may also do some script writing (as opposed to running), basic programming etc. Level 3 support are the "ninjas" or "wizards"; they generally have very specific knowledge of the technology.
https://community.spiceworks.com/how_to/64557-difference-between-1st-2nd-and-3rd-line-support
3rd Line Support – Most of the time a more specialised individual or team for onsite contact – Job titles such as Network Specialist, Server Specialist/Engineer and many more specialised job roles. When these personnel appear you know you’ve got a problem These are usually more qualified...
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