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https://www.computereconomics.com/article.cfm?id=1189
Server Support Staffing Ratios: Executive Summary This Research Byte is an executive summary of our full report, which provides benchmarks for server support headcount based on a survey conducted by Computer Economics with over 140 data centers. The full report provides benchmarks for the number of servers and the number of OS instances that can be supported by one support staff member.
https://bridgeware.net/support/
“Lunch with Bridgeware” every Friday at noon via “goto meeting” 24/365 unlimited telephone support; Direct connection to client’s computer using PCAnywhere, Citrix, Terminal Server, etc. A series of short “how to” videos covering all major features of our staffing software
https://www.computereconomics.com/article.cfm?id=2625
Server Support Staffing Declines as IT Organizations Shed On-Premises Infrastructure The demand for server support administrators has been declining over the past decade, and this trend will continue. Why the decline? Cloud computing is allowing IT organizations to reduce their on-premises data center infrastructure, while virtualization and automation are making the servers that remain on ...
https://mcpmag.com/articles/1999/10/01/server-support-staffing.aspx
Oct 01, 1999 · The one server support staff member per 50 users isn’t a one-size-fits-all rule, however. Based on my experience, demand for server support staff is shaped like a bell curve. Smaller firms will often have one person overseeing all computer operations from server to desktop and cradle to grave.
https://redmondmag.com/articles/1999/10/01/server-support-staffing.aspx
The one server support staff member per 50 users isn’t a one-size-fits-all rule, however. Based on my experience, demand for server support staff is shaped like a bell curve. ... Determining ...
https://rcpmag.com/articles/1999/10/01/server-support-staffing.aspx
But this month, allow me to provide some server support staffing guidelines for you to consider. The Personnel Ratios There are a few rules of thumb when it comes to server staffing.
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