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https://www.helpsystems.com/solutions/it-operations-management-automation/service-support-itil-version-2/configuration-management
Configuration management (CfM), one of the components in the ITIL Service Support area, exists to identify, maintain, and verify information on IT assets and configurations in the enterprise. CfM stores up-to-date information about configuration items (CIs) in a configuration management database (CMDB). Not sure what CIs are?
https://www.netiq.com/documentation/operations-center-57/service_modeling/data/bl9y0l0.html
Traditionally, configuration management dealt strictly with management and measurement at the component level. Today, service configuration management looks at all stages of the service lifecycle in order to provide information about an organization’s performance.7.1/10
https://ndiastorage.blob.core.usgovcloudapi.net/ndia/2005/cmmi/monday/kasse7.pdf
Goals of Configuration Management The goals of Configuration Management are to: Account for all the IT assets and configurations within the organisation and its services Provide accurate information on configurations and their documentation to support all the other Service Management processes Provide a sound basis for Incident Management,
https://www.certguidance.com/service-asset-configuration-management-itil/
The Service Asset and Configuration Management (SACM) is one of the main processes under Service Transition module of the ITIL best practice framework. ITIL Service Asset and Configuration Management (ITIL SACM) is a combined process made up of two different and implicit processes:
https://www.varec.com/services/configuration-management/
CONFIGURATION MANAGEMENT Varec performs configuration management services for both commercial and defense customers. We have well defined baseline configurations for each phase of the systems engineering and life cycle support processes.
https://wiki.process-symphony.com.au/framework/lifecycle/process/service-configuration-management-itil-4/
Mar 11, 2019 · The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of services, and the CIs that support them, is available when and where it is needed. This includes information on how CIs are configured and the relationships between them.0.1/5(1)
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