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https://sharepointmaven.com/how-to-create-help-desk-solution-in-sharepoint-out-of-the-box/
Sep 21, 2017 · Another thing that will be cool for your Help Desk SharePoint list is the ability to track comments. For example, say, one of the fields in your Help Desk list is the Comments field. As the ticket is assigned and re-assigned, people need to update the comment section. However, you do not want to loose the previous users’ comment.
https://concurrency.com/blog/february-2019/create-a-simple-ticketing-system-in-sharepoint-onl
Feb 12, 2019 · Before I get into how to create a simple ticketing system using SharePoint Online and O365, I'd like to first point out some of the limitations of using this system: There is no way to reopen a ticket that was erroneously closed (at least not in the boundaries of my imagination--please comment if you have any ideas!)
https://www.linkedin.com/pulse/create-service-desk-ticketing-system-sharepoint-laurent-butre
Jun 05, 2016 · Ticketing System with Sharepoint This week I would like to show you how you can quickly setup a custom service desk environment with Sharepoint. If you do not have a Sharepoint, simply follow my ...
https://www.harepoint.com/Products/HarePointHelpDesk/Default.aspx
HarePoint HelpDesk for SharePoint. ... The user can easily create and submit a new support ticket and manage all his requests from one place. ... Otherwise the product's workflow-based SLA system provides an opportunity to manage, modify and …
https://gallery.technet.microsoft.com/office/Trouble-Ticket-Template-7a699eda
Jun 28, 2017 · Trouble Ticket - Helpdesk Template for SharePoint 2013 This is a SharePoint 2013 template for a HelpDesk / Trouble Ticket system. It's easy to set up and customize and it works great for IT service businesses that support multiple external clients.
https://www.crowcanyon.com/sharepoint-applications/it-help-desk/
Help Desk Ticket System for SharePoint & Office 365. Get ahold of a Help Desk from a company with 20 years’ experience and 1000’s of customers in the help desk, service desk, employee and customer support space.
https://support.office.com/en-us/sharepoint
Help and support for the Microsoft SharePoint app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription.
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