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https://www.shoretelforums.com/forum/shoretel-tech/administrators/9570-shoretel-partner-support
(ShoreTel) Partner support allows your partner to open up Service Requests for your system and allows you access to software for upgrades. You could choose "Enterprise Support" in which you would have access to ShoreTel directly for TAC and software. That purchase still goes through a partner. But you can call ShoreTel yourself then.
http://agenda.hidalgocounty.us/docs/2012/CC/20121009_1718/34391_shoretel_enterprise_support_agreementv2-REVISED.pdf
a unique user account for the ShoreTel ShoreCare web site. training courses are available for purchase. Accessibility to individual areas of the ShoreCare web site is identified in Exhibit A – ShoreTel ShoreCare Service Program Data Sheet. 5.0 Software and Hardware ShoreTel, Inc. - 1 - ShoreCare Enterprise Support Terms & Conditions Rev:031809
https://www.cdw.com/product/ShoreTel-ShoreCare-Enterprise-Service-Program-extended-service-agreement/1800567
Buy a Mitel ShoreCare Enterprise Service Program - extended service agreement - 1 or other Warranties - 3rd Party at CDW.comPrice: $1.04
https://www.multitech.com/documents/publications/manuals/faxfinder_application_note_shoretel_voice_switches.pdf
Version Support Table 1 - Supported Software Versions ShoreTel Version FF240-IP FFx40 14.2 Build 19.43.1700.0 3.2.7 3.2.7 Special considerations When using the FF240-IP, use the T.38 protocol when possible. If the ShoreTel switch does not support T.38, then use the G.711 Pass Through configuration.
https://www.corspro.com/wp-content/uploads/2016/12/Sample-Shoretel-Proposal-MSP-draft-1.pdf
ShoreTel virtual switches support up to 1,000 phones and 500 SIP trunks. This increased capacity simplifies deployment and eliminates the need to manage multiple appliances, especially for customers that choose a centralized UC deployment. ShoreTel 14.2 ShoreTel 14.2 delivers greater flexibility for customers, with the ability to mix and
https://www.lanairgroup.com/pdf/shoreware_director_datasheet.pdf
About ShoreTel ShoreTel is a leading provider of enterprise Pure IP telephony solutions. ShoreTel voice systems provide customers with a number of key benefits, including ease of use, manageability and lower total cost of ownership than alternative solutions. ShoreTel’s …
https://community.spiceworks.com/topic/811732-shoretel-partner-support-vs-support-direct-to-shoretel
Feb 08, 2016 · As far as support options with ShoreTel there are 2 types. One is enterprise support. With the enterprise support option you call ShoreTel for everything. They are your first and only contact for trouble shooting, equipment issues, etc. The other option is partner support; which companies like LANtelligence offers.
http://www.cdsofficetech.com/wp-content/uploads/2013/01/ShoreTel-Partner_Support_AgreementSMB.pdf
ShoreTel Partner Support Agreement TERMS AND CONDITIONS This Agreement sets out the terms and conditions governing the purchase and delivery of the ShoreTel Service contract through CDS Office Technologies (CDS). CDS will provide Services for those ShoreTel Products at …
http://www.tsd.state.tx.us/docs/pdfs/2013_ST560_UserGuide.pdf
IP560/560g models, which support three-color LED display for the custom keys. Values shown in the table below apply to ShoreTel 6.1 (build 11.15.2603.0) and higher. Icon Blink Icon LED Color and Blink Pattern State Call Appearance States Off Idle Orange Steady on Idle and DND Off Idle and Message Waiting Orange Steady on Idle, Message Waiting ...
https://www.mitel.com/support/mitel-technical-support
Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.
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