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https://workendtech.com/2013/01/10/support-entry-mode-shoretel/
Jan 10, 2013 · I’ve heard Support Entry Mode referred to as several different terms. Technician Mode, Maintenance Mode, Special Mode, and a few others, sometimes by TAC themselves. It’s really a special way of logging into ShoreTel Director so that you can change several hidden fields …
https://www.mitel.com/support/mitel-technical-support
Mitel provides global technical support to our service providers and partners through our offices in North America, the United Kingdom, EMEA, and Asia Pacific. Our partners and customers can rely on Mitel’s team of technical support professionals who provide high-quality, prompt, and efficient technical and product-related support.
https://www.inflowcomm.com/support/shoretel-tech-support/
Our dedication to ShoreTel tech support is more than just mere words. Not only have we been recognized directly by ShoreTel, winning their coveted Outstanding Customer Service award every year since 2010, we maintain a 98% client satisfaction rating.
https://www.shoretelforums.com/forum/shoretel-tech/installers/3390-night-mode
So, I've been reading thru the forums here. And I'm just posting this out here to confirm what I am reading in that ShoreTel doesn't natively support a "Night mode" where a customer needs to put the system into their "off-hours" state (ie, immediate answer AA, forward to off-site medical answering service, etc, etc) without some "creative programming?"
Help information flow through your organization seamlessly to get more done faster and smarter—with the right calling, chat, collaboration and customer experience tools from Mitel.
https://web.saumag.edu/its/files/2015/10/Shoretel-Communicator-Guide-Desktop-Software.pdf
ShoreTel Communicator presents a single interface to manage business communications using your ShoreTel desk phone, computer, mobile phone, or home telephone. This means that you can move seamlessly between voice, video, or instant messages (IM). Using ShoreTel Communicator simplifies your day-to -day communications, streamlines your work, and
https://azuremarketplace.microsoft.com/en-us/marketplace/apps/aad.shoretelsupport
ShoreTel Support ShoreTel Inc. Use Azure AD to enable user access to ShoreTel Support. Requires an existing ShoreTel Support subscription. Get it now. Product Description. Products ShoreTel Support. Get it now. Categories Azure Active Directory. ShoreTel Support. ShoreTel Inc. Write a review.
http://www.sjeccd.edu/ITSS/Documents/ShoreTel_IP480-480G_Complete-User-Guide.pdf
e d i u G r e s 5U ShoreTel IP Phone 480/480g Before You Start About This Book About This Book This book is intended for those who use the ShoreTel IP Phone 480/480g in a ShoreTel Connect CLOUD or ShoreTel Connect ONSITE system. It describes the phone’s features and how to use them. Organization This document is divided into the following ...
https://support.oc.edu/hc/en-us/articles/203196783-ShoreTel-Phone-Call-Handling-Modes-
ShoreTel Phone - Call Handling Modes You can set one of five distinct call handling modes for your extension, including "Do Not Disturb" options to forward incoming calls or send them to voice mail. You can record personal greetings, which are linked to the active call handling mode.
http://www.southeastern.edu/admin/cs/network_availability/shoretel_quick_reference_guide/index.html
Telephone/Data Support Center; Student Technology Center; SHORETEL TELEPHONE QUICK REFERENCE GUIDE . To place an internal telephone call To place and external telephone call ... CALL HANDLING MODE: Use the ShoreTel Personal Communicator to configure the modes with different call forwarding destinations and personal greetings. You can set one of ...
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