Sitecore Support Levels

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Sitecore Support - Service Level Agreements - Sitecore ...

    https://kb.sitecore.net/articles/583182
    The purpose of this document is to describe details of Service Level Agreements (SLA) associated with different Support Programs offered by Sitecore to its customers and partners. This document is provided as a convenience for our customers. It conta

Sitecore support service description - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/463549
    Purpose. This article describes the eligibility, scope, service levels, and other details of Sitecore's support offering. Overview. Sitecore's core support offerings consist of two levels of support service: Standard Support and 24x7 Premium Support.These support services provide increasing levels of responsiveness, from three business days for low priority problems, down to as little as one ...

Sitecore Support

    https://support.sitecore.net/helpdesk/
    Sitecore has released a new version of the Sitecore Support & Self-Service Portal – migrating from https://support.sitecore.net to https://support.sitecore.com.. To ...

Sitecore MVC – An overview

    https://www.sitecore.com/knowledge-center/blog/356/sitecore-mvc-an-overview-3070
    Sitecore MVC – Native support vs. automatic support. Sitecore provides two levels of support for MVC: Native support, allowing the developer to provide an MVC route and Automatic Support using a standard Sitecore route. Both of these approaches have progressive support for MVC: Native support

Sitecore Training

    https://www.sitecore.com/knowledge-center/getting-started/training
    Sitecore training for marketers, commerce managers, and developers. No matter your job role or which Sitecore product you use, we have a course that will help you. Choose from Instructor-Led training – in-person or remote – or self-paced eCourses with a variety of modalities.

Commerce Navigation renderings - doc.sitecore.com

    https://doc.sitecore.com/users/92/sitecore-experience-commerce/en/commerce-navigation-renderings.html
    Oct 18, 2019 · The following figure shows an example of the Commerce Navigation rendering on the storefront. It has the same look and feel as the corresponding Category Navigation rendering using the Storefront Branded theme. Currently, the Storefront Branded theme only supports one menu level, but you can customize it to support more levels.

Sitecore Community Documentation - Sitecore Logging

    http://sitecore-community.github.io/docs/documentation/Sitecore%20Fundamentals/Logging/
    Writing to a Sitecore Log. In your integration you may want to write to the Sitecore log. The class Sitecore.Diagnostics.Log contains a number of methods that provide logging at different severity levels.. Audit. An audit message indicates that a user has performed an action in the Sitecore client.

Sitecore Managed Service on Azure

    https://azuremarketplace.microsoft.com/en-us/marketplace/apps/rda.sitecore-azure?tab=Overview
    RDA’s Sitecore Managed Services is a comprehensive offering that keeps your digital solutions performing at the highest levels, allowing you to focus on providing exceptional experiences to your customers. ... We bundle maintenance and support, technical consulting, analytics and digital enablement, and Azure hosting services for your ...

Using Sitecore 8.2 with Mongo 3.4? Time for an upgrade ...

    https://community.sitecore.net/technical_blogs/b/technical-marketing/posts/using-sitecore-8-2-with-mongo-3-4-time-for-an-upgrade
    Aug 12, 2019 · MongoDB has announced end of life (EOL) support for MongoDB version 3.4 in January 2020. This will impact all installations of Sitecore on version 8.2.x using MongoDB 3.4.

Implementation - SDN - Sitecore Commerce Server

    https://doc.sitecore.com/SdnArchive/Developer/Integrating%20External%20Data%20Sources/Implementation.html
    This section describes what methods should be overridden when implementing various levels of integration with external data sources. ... This section describes the additional methods required to add support for Sitecore's Query engine. 3.7. Adding Publishing Support. This section describes the additional methods required to add support for ...



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