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https://community.microfocus.com/t5/Systems-Management-OpenView-OP/SiteScope-OM-Agent-installation-is-failing/td-p/1066437
Quick question. Now we are trying to connect SiteScope with OM. But the OM Agent installation is failing.It failed during the intial installation and it is failing when I try to do it manually. I found the explanation about "how to deinstall/install it manually but I can't install the agent becaus...
https://community.microfocus.com/t5/Application-Perf-Mgmt-BAC-BSM/SiteScope-Uninstall-Clean-Up-Ultility/td-p/381903
By the way, check your SiteScope preferences to make sure you do not use references to the old resources. The most correct way to fix all mentioned issues is to reinstall your new sitescope instance to the same directory as before:
https://community.microfocus.com/t5/Application-Perf-Mgmt-BAC-BSM/Sitescope-Help-on-Error-logs/td-p/282744
If finally you confirm this Operation Agent is from HP OM and not from SiteScope, the steps to fix this are: 1- Delete event Integration. 2- Reinstall Operation Agent from SiteScope tools. 3- do the integration again. I know is little bit tricky uninstall and install the integrations, but is the only way to fix the problem.
https://community.microfocus.com/t5/SiteScope-User-Discussions/Update-Problem-to-Sitescope-Version/td-p/242216
One thing i would like to share is, the user which i am using to login on the VM and install Sitescope is added in administrator group but on the VM when i try to run "regedit" it says that i do not have permission to do so. It is becuase of this reason Sitescope 11.31/11.33 installer is not able to check the registeris for 11.30?
https://docs.microfocus.com/itom/SiteScope:2018.08/Troubleshoot/OM_Events_TS
May 18, 2019 · If you do not see the message in the Event Console/Browser: Run command line: opcmsg a=a o=o msg_t=xxx. If the command is not available, something went wrong with the process so far (either the certificate or the policies does not work). Try to install the policies again, and if the same problem occurs contact Software Support.
https://community.microfocus.com/t5/Application-Perf-Mgmt-BAC-BSM/Sitescope-11-23-Upgrade-to-11-32/td-p/223404
No, it's not possible, as 11.30 is not a patch on top of 11.2x, so no way you can avoid uninstalling 11.2x if you plan to run 11.32 on the same server. Also I would highly recommend you reading "Upgrading SiteScope" chapter in the SiteScope 11.32 Deployment guide for exact steps needed to …
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