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https://www.zendesk.com/resources/customer-service-through-social-media/
Social media customer service is the practice of providing consumer support through social media channels such as Facebook and Twitter to meet customers where they are and quickly answer questions. 69% of customers believe fast resolution of the problem is vital to good service, making social consumer support invaluable. Clearly, social media sites have evolved to become more than emergent platforms for marketing …Author: Suzanne Barnecut
https://www.5ca.com/outsourced-customer-services/social-media-support-services/
CUSTOMER SUPPORT on social media. Besides support on traditional support channels, such as phone, email and chat, 5CA offers social media support services to help your customers on social media. For many consumers, social has become the primary channel for reaching out to companies while only a minority of B2C companies offer customer support there. 5CA helps companies take their customer support social.
https://www.sumasoft.com/social-media-support-services/
Social Media Support Services The popularity of Social Media is widespread and is redefining communication. It is estimated that the number of social media users will reach a mark of 3.02 billion by 2021. As a business, this potential cannot be overlooked.
https://www.acuitykp.com/solutions/social-media-support-services/
His expertise spans across compliance and risk sector, focusing on compliance reviews of marketing/advertising materials and social media contents. At Acuity Knowledge Partners he is part of the central compliance team and specializes in marketing material review and social media reviews.
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