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https://cds.cern.ch/record/1277556/files/EMI-DSA1.1-1277556-Software_Maintenance_Support_Plan-v1.0.pdf
Both the Software Maintenance and the User Support tasks are monitored through Key Performance Indicators, that are presented at the en d of the respective sections. OFTWARE
https://www.microfocus.com/en-us/services/maintenance-and-support-plans
To augment Business Support, our Premium Support portfolio offers direct access to named, industry-leading specialists. Whether you want to speak to the same expert each time you call, need a technical advisor, need an advocate, or need someone to review your software support strategy, our Premium Support portfolio have a suitable offering for ...
https://sciex.com/software-support/sw-support-plns
Software support plans are required for you to receive full software and software application support for your contract period. Without the plan, you will not be entitled to receive software or application support unless you purchase Time and Materials, which will give you one-time access to support for that specific issue.
https://www.lenel.com/services/technical-support-services/software-upgrade-and-support-plan-susp
Lenel offers a Software Upgrade and Support Plan (SUSP) with options to make upgrading your OnGuard® and Lenel® video systems more efficient and cost-effective. This simplified plan lets you take advantage of pricing benefits along with Lenel’s outstanding technical support to guide you through the upgrade process.
https://support.microsoft.com/en-us/help/4467230/assisted-software-support-options-assure-premium
Assure software support is a subscription service that gives you one year of assisted technical software support on up to five personal devices, and one-on-one in-person training, as often as you need it. You can get support at a Microsoft Store, or call Microsoft, or contact us online.
https://www.resaleworld.com/software-support-and-tag-plan.html
Software support and tag plan. Support and tag plan includes unlimited assistance and friendly advice from trained Liberty software experts. Also, save BIG on tags with a Super Saver Plan (SSP) and have them delivered right to your doorstep!
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