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https://www.capterra.com/help-desk-software/
HappyFox is a cloud based help desk software. With built-in features including ticketing, asset, task and knowledge management. Create recurring tickets or use our other automation features to drastically improve support response time.
https://www.capterra.com/remote-support-software/
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. With the most robust security features on the market, Netop Remote Control provides the access you need without compromising security.
https://cms.business-services.upenn.edu/computerstore/products/software/software-for-departments.html
Office of Software Licensing Many statistical packages and other academic software products are available from the Office of Software Licensing. Microsoft Software Licenses for Departments Enjoy savings of up to hundreds of dollars off of Microsoft Office and Windows titles. Browse Microsoft software licenses. Adobe Software Licenses for ...
https://www.aptitudesoftware.com/support/
The Aptitude Software support team helps clients, partners and consultants with any issue or request relating to our core software products. We can also support custom configurations and solutions which interface with our products. Our team is global, experienced and committed to serving client’s needs.
https://www.quora.com/What-are-the-different-departments-in-a-software-company
There are several departments in a software company, I am aware of the below. 1. Accounts and Finance 2. HR 3. Sales and marketing (Business development) 4. Infrastructures 5. Research and development 6. Learning and development 7. IT services 8. ...
https://www.targetprocess.com/articles/10-ways-to-make-your-customer-support-as-agile-as-your-software/
Try to put your support team next to your development team for easy communication. ... It is a common mistake among software development companies to assume that, because your product is good, your client will be content. ... as many others do and we do not transfer a person from one department to another. The first person they encounter is ...
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