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https://www.veritas.com/en/au/licensing/process/upgrade
Licensing Process Upgrade Veritas software ... Current Veritas customers with maintenance or support for any Veritas product are entitled to a free software version upgrade for any new release of that product or its successor. ... To access VEMS, click the Veritas Support ‘Licensing’ option.
https://www.softwarekey.com/blog/success-stories/upgrading-your-products-your-licensing-your-business/
We were excited to learn that one of our customers, Noel Carboni, who runs ProDigital Software, wanted to share his story about initially implementing Protection PLUS 4 SDK and later upgrading to Protection PLUS 5 SDK. He talked about the process to find and implement his licensing solution, and the following excerpts of Noel's comments […]
https://www.microsoft.com/en-us/licensing/existing-customer/fulfillment
Customers who have licensed software through a Microsoft Volume Licensing program are eligible to use prior versions of the software edition that they have licensed. This is known as a downgrade right. More information is provided in the Downgrade Rights Volume Licensing brief, as well as in the Product Terms.
http://audioperception.com/pro-tools/8371-software-licensing-upgrade-process-for-avid-advantage-support-plan-customers
Jun 27, 2013 · Software Licensing Upgrade Process for Avid Advantage Support Plan Customers Jun 27 2013 Posted in Pro Tools Customers with active ExpertPlus or Elite Avid Advantage support plans who are upgrading their current Avid Editing systems have the option of either using a Dongle, or upgrading to Software Licensing, or continuing to use a previously ...
https://www.softwarekey.com/blog/licensing-tips/choosing-ecommerce-system-for-selling-licensed-applications/
Choosing an eCommerce System for selling your Licensed Applications. By ... Save costs by having support staff validate active maintenance before providing support. Encourage upgrade or renewal purchases by only allowing customers with active maintenance to download software updates. Increasing revenue by notifying customers when software ...
https://www.symantec.com/en/ca/support-center/software-upgrades
Customers with current maintenance/support on any Symantec product are entitled to a free software version upgrade for any new release of that product or its successor. Maintenance/support is purchased or subscribed to for a specific period of time. Therefore, "current" means that this period of time has not lapsed or been terminated and the support agreement is in effect.
https://softwaresupport.softwaregrp.com/documents/10180/14684/licensing-support_guide
Software has put in place an Emergency License Key Delivery process. This process provides time limited (typically 14 days) emergency license keys. This enables technical support engineers to assist customers 24 x 7 when their system is down due to licensing key issues. Customers can engage the Software Technical Support teams by:
https://blog.nalpeiron.com/licensing-stop-making-customers-call-support-4b0c78366ff3
Nov 06, 2019 · · Requiring “do-overs” of the entire licensing process when license rights change due to a renewal of a subscription, purchase of add-on features or additional seats. Even if you have the nicest support team in the world, the bottom line is that your customers don’t want to call for licensing support.
https://www.microsoft.com/en-us/cloud-platform/extended-security-updates
Microsoft is committed to helping customers upgrade or migrate to the cloud, and will provide best effort support to troubleshoot an issue for SQL Server and Windows Server 2008 and 2008 R2 covered under Extended Security Updates after the End of Support dates for those products. ... The Extended Security Updates offer does not include ...
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