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http://softresources.com/software-pricing-considerations/
Mar 28, 2014 · Software maintenance is the annual cost that you pay for upgrades and support of the software. The software maintenance cost is driven by a percentage of the initial software license fee – which is usually between 16-25% of the license cost per year. You need to pay close attention to a couple of items in the software maintenance agreement as ...
https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a signi...
https://www.computereconomics.com/article.cfm?id=1033
High Software Maintenance Fees and What To Do About Them Software maintenance fees pay for two services from the vendor to the customer. They pay for ongoing product development that provides new product features, regulatory updates, and bug fixes. They also pay for phone and Web-based support for times when you need help with the system. This Research Byte analyzes why maintenance …
https://openviewpartners.com/blog/calculating-cogs-for-a-software-company-support-costs/
Sep 22, 2010 · Some enterprise software companies offer a few different levels of support, and charge subscriptions to each (or at least the higher levels). Regardless of how a software company offers support, support costs is an important category in a software company’s COGS, and a category that is often mistakenly placed under a company’s operating ...
https://www.gartner.com/en/information-technology/glossary/hardware-and-software-maintenance-services
Software maintenance and support services include long-term and pay-as-you-go (incident-based) support contracts. Software support contracts include remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance. In some cases, software support services may ...
https://spendmatters.com/2014/07/23/how-to-cut-software-maintenance-and-support-costs-and-fund-it-innovation/
Jul 23, 2014 · Today, 20 to 22 percent of license fees is what most enterprises pay. Software vendors continue to rely heavily on recurring maintenance revenues to fuel their business. Oracle, renowned for high support costs, derived approximately 42 percent of its revenue in Q4 2014 from software maintenance. At a time when the company is focused largely on ...
https://galorath.com/software-maintenance-costs/
Jan 30, 2019 · Software maintenance costs include: Corrective maintenance – costs due to modifying software to correct issues discovered after initial deployment (generally 20% of software maintenance costs) Adaptive maintenance – costs due to modifying a software solution to allow it to remain effective in a changing business environment (25% of software ...
https://web.stanford.edu/group/fms/fingate/docs/cap_exp_software_dev_checklist.pdf
> Software upgrades and enhancements that did not result in new or added functionality > General and administrative costs > Training > Maintenance fees > All costs that don't meet the criteria to be capitalized. 4. 5 $ $ Examples of capitalized costs are: > Design of selected software, including software configuration and interfaces
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