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https://www.quora.com/What-are-typical-maintenance-fees-as-a-percentage-of-up-front-license-costs-for-enterprise-software
An annual charge of 20% of the license fee list price is a good staring place. Depending on your business model, you may need to discount the license cost deeply, but can still get the list price for maintenance. Maintenance revenue can be a significant source of overall …
http://softresources.com/software-pricing-considerations/
Mar 28, 2014 · The software maintenance cost is driven by a percentage of the initial software license fee – which is usually between 16-25% of the license cost per year. You need to pay close attention to a couple of items in the software maintenance agreement as you negotiate the contract: 1) How the maintenance cost is calculated, and 2) when the maintenance cost begins.
https://www.cio.com/article/2436822/sap-raises-software-maintenance-fees-for-new-customers.html
A vendor's maintenance and support fee on each software license, usually 20 percent to 25 percent of the net license price per year, delivers bountiful margins that annually replenish the coffers of vendors like SAP and Oracle . Analyst estimates say recurring maintenance fees can account for nearly 50 percent of most application vendors' total...Author: Thomas Wailgum
https://www.computereconomics.com/article.cfm?id=1033
A few years ago, 15-18% of the software license fee was a typical benchmark. Now, I'm seeing vendors quoting 20% or even more. It might not sound like much, but run the numbers out three or four years and see the impact. On a $500,000 license deal, a five percent difference in maintenance fees is $125,000 over five years.
https://spendmatters.com/2014/07/23/how-to-cut-software-maintenance-and-support-costs-and-fund-it-innovation/
Jul 23, 2014 · Not very long ago, the typical software maintenance fee was 15 to 18 percent of license fees. Today, 20 to 22 percent of license fees is what most enterprises pay. Software vendors continue to rely heavily on recurring maintenance revenues to fuel their business.
https://searchitchannel.techtarget.com/news/1350771/Oracle-fees-for-maintenance-and-support-under-fire
Mar 13, 2009 · For its most recent quarter, which ended Nov. 30, Oracle saw its support and maintenance revenue increase by 14%, to $2.9 billion. Oracle support cash cow under fire. But the recession is taking its toll, and several Oracle partners and …
http://www.oracle.com/us/support/library/057419.pdf
fee is 150% of the last annual technical support fee you paid for the relevant program; (b) if you never acquired technical support for the relevant programs, then the reinstatement fee is 150% of the net technical support fee that would have been charged if support had been ordered originally for the relevant program per Oracle’s
http://blog.lookfar.com/blog/2016/10/21/software-maintenance-understanding-and-estimating-costs/
Oct 21, 2016 · Your developer spends a few more hours updating the site to support Facebook’s new authentication method and everything is back to normal. This issue requires adaptive maintenance, which is modification of a software product performed after delivery to keep a software product usable in a changed or changing environment. Issue #3
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