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https://www.template.net/business/contracts/it-support-contract-template/
Creating an IT Support Contract: 1. Choose a Template. The first thing you need to do is to choose the right template. There are many contract templates in Word you can choose from as there is a huge variety of templates available. It is very important that you choose the …
https://www.rockwellautomation.com/global/support/overview.page
Explore the many sources of news, expert opinion and customer perspectives from the largest company in the world dedicated to industrial automation and information.
https://blog.capterra.com/negotiating-software-and-it-contracts/
This article is for tech customers, as opposed to vendors. (Vendors have their own common mistakes.) It’s meant to help you license software, buy software-as-a-service (SaaS) and other cloud computing offerings, and hire tech services vendors. 1. Don’t pay for maintenance or support before you need it.
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-it-support-contract
If anything in the contract is unclear, or different to what you discussed with the supplier, ask them about it. The best support companies won't be happy until you're happy - and will rewrite or clarify any confusing areas of their support contract. Sample IT support contract >> (Microsoft Word, 66 KB)
https://corporate.findlaw.com/contracts/operations/software-maintenance-and-technical-support-agreement-sagent.html
Software Maintenance and Technical Support Agreement - Sagent Technology Inc.: Learn more about this contract and other key contractual terms and issues by viewing the many sample contracts FindLaw has to offer in our Corporate Counsel Center.
http://www.firefiles.com/documents/SoftwareAssurance.pdf
Software Maintenance & Support Agreement This agreement (“Support Agreement”, “Software Assurance”, “Agreement”) is for the purpose of defining the terms and conditions under which Technical Support, Maintenance and Software Upgrades will be provided by Albanese Consulting (“ALBX”, “Vendor”) to the undersigned
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