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https://en.wikipedia.org/wiki/Production_Support
The importance of production support. In order to understand the importance of production support, one needs to take a few factors into account. Studies have found that the maintenance cost of software is more than 90% of the total cost. [citation needed]
https://www.quora.com/What-are-the-career-impacts-of-choosing-between-software-support-production-support-development-and-testing-Which-has-a-better-future
I have been through all these three jobs. I graduated in 2002, from a top 10 school in China with CS master degree. I joined Microsoft in Shanghai as a support engineer. There wasn't choice. Microsoft at that moment was like today's Google and Fa...
https://medium.com/@copyconstruct/testing-in-production-the-safe-way-18ca102d0ef1
Mar 25, 2018 · In this post, I hope to explore different forms of “testing in production”, when each form of testing is the most beneficial as well as how to test services in production in a safe way.Author: Cindy Sridharan
https://sdtimes.com/agile/testing-in-production-risk-vs-reward/
To put it simply, testing in production (TiP) means performing various types of software tests in a production environment where it is live and accessible to the end user.
https://www.quora.com/Is-testing-or-support-a-better-field-to-go-into
Apr 14, 2017 · For me, working as a QA tester is much more fun than doing tech support. I worked in technical support for 3 years and I felt like I was stagnating and not learning anything new, I enjoyed helping people out but it can get pretty repetitive, deali...
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